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DVD963SA
One year Free Labor/One year Parts Exchange
This product must be carried in for repair.
LIMITED WARRANTY
WHO IS COVERED?
You must have proof of purchase to receive warranty service.
A sales receipt or other document showing that you purchased
the product is considered proof of purchase.
WHAT IS COVERED?
Warranty coverage begins the day you buy your product. For
one year thereafter, all parts will be repaired or replaced, and
labor is free. After one year from the day of purchase, you pay for
the replacement or repair of all parts, and for all labor charges.
All parts, including repaired and replaced parts, are covered
only for the original warranty period. When the warranty on
the product expires, the warranty on all replaced and repaired
parts also expires.
WHAT IS EXCLUDED?
Your warranty does not cover:
• labor charges for installation or setup of the product, adjust-
ment of customer controls on the product, and installation
or repair of antenna systems outside of the product.
• product repair and/or part replacement because of misuse,
accident, unauthorized repair or other cause not within the
control of Philips.
• reception problems caused by signal conditions or cable or
antenna systems outside the unit.
• a product that requires modification or adaptation to enable
it to operate in any country other than the country for
which it was designed, manufactured, approved and/or
authorized, or repair of products damaged by these
modifications.
• incidental or consequential damages resulting from the prod-
uct. (Some states do not allow the exclusion of incidental or
consequential damages, so the above exclusion may not
apply to you. This includes, but is not limited to, prerecord-
ed material, whether copyrighted or not copyrighted.)
WHERE IS SERVICE AVAILABLE?
Warranty service is available in all countries where the product
is officially distributed by Philips. In countries where Philips
does not distribute the product, the local Philips service organi-
zation will attempt to provide service (although there may be a
delay if the appropriate spare parts and technical manual(s) are
not readily available).
MAKE SURE YOU KEEP...
Please keep your sales receipt or other document showing
proof of purchase. Attach it to the owner’s manual and keep
both nearby. Also keep the original box and packing material in
case you need to return your product.
BEFORE REQUESTING SERVICE...
Please check your owner’s manual before requesting service.
Adjustments of the controls discussed there may save you a
service call.
TO GET WARRANTY SERVICE IN U.S.A.,
PUERTO RICO, OR U.S. VIRGIN ISLANDS...
Take the product to a Philips factory service center (see
enclosed list) or authorized service center for repair. When the
product has been repaired, you must pick up the unit at the
center. Centers may keep defective parts.
(In U.S.A., Puerto Rico, and U.S. Virgin Islands, all implied war-
ranties, including implied warranties of merchantability and fit-
ness for a particular purpose, are limited in duration to the
duration of this express warranty. Because some states do not
allow limitations on how long an implied warranty may last, this
limitation may not apply to you.)
TO GET WARRANTY SERVICE IN CANADA...
Please contact Philips at:
1-800-661-6162 (French Speaking)
1-800-531-0039 (English Speaking or Spanish Speaking)
(In Canada, this warranty is given in lieu of all other warranties.
No other warranties are expressed or implied, including any
implied warranties of merchantability or fitness for a particular
purpose. Philips is not liable under any circumstances for any
direct, indirect, special, incidental or consequential damages,
howsoever incurred, even if notified of the possibility of such
damages.)
REMEMBER...
Please record below the model and serial numbers found on
the product. Also, please fill out and mail your warranty regis-
tration card promptly. It will be easier for us to notify you if
necessary.
MODEL # ___________________________________________
SERIAL # ___________________________________________
This warranty gives you specific legal rights. You may have other rights which
vary from state/province to state/province.
EL6555E001/ 03-03
Philips, P.O. Box 520890, Miami, FL 33152 (402) 536-4171