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Problem Solution
The player does not respond to –Aim the Remote Control directly at the sensor
the Remote Control on the front of the player.
– Reduce the distance to the player.
– Replace the batteries in the Remote Control.
– Re-insert the batteries with their polarities (+/–
signs) as indicated.
Buttons do not work –To completely reset the player, unplug the AC
cord from the AC outlet for 5-10 seconds.
Player does not respond to some – Operations may not be permitted by the disc.
operating commands during playback. Refer to the instructions of the disc jacket.
DVD Player cannot read – Use a commonly available cleaning CD/DVD to
CDs/DVDs clean the lens before sending the DVD Player for
repair.
Menu items cannot be selected – Press STOP twice before selecting the System Menu.
– Depending on the disc availability, some menu items
cannot be selected.
Unable to play DivX movies – Check that the DivX file is encoded in ‘Home
Theater’ mode with DivX 5.x encoder.
DVD Player upgrades – If a DVD does not play properly, contact Philips at 1-
800-531-0039 for assistance. Due to the
inconsistency of Disc formats provided by various
Disc manufacturers, your DVD Player may require a
playability enhancement. As DVD technology has
advanced, these enhancements have become both
common and easy to complete.
If you are unable to remedy a problem by following these hints, contact Philips.
Tr oubleshooting