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Troubleshooting
WARNING
Under no circumstances should you try to repair the system yourself, as this will invalidate the
warranty. Do not open the system as there is a risk of electric shock.
If a fault occurs, first check the points listed below before taking the system for repair. If you
are unable to remedy a problem by following these hints, consult your dealer or Philips for
help.
Problem
Solution
No power.
No picture.
Distorted or poor picture.
Completely distorted picture or black/
white picture.
The aspect ratio of the screen cannot be
changed even though you have set the TV
shape.
No sound or distorted sound.
✔ Check if the AC power cord is properly
connected.
✔ Press STANDBY ONB on the DVD System or
Source buttons on the remote to turn on the
power.
✔ Check if the TV is switched on.
✔ Check the video connection.
✔ Set your TV to the correct Video In channel. This
channel is usually near channel 00. Or, you may
have a button on the TV remote control that
selects Auxiliary or A/V IN channel. See your TV
owner’s manual for details. Or, change channels
at the TV until you see DVD screen on the TV.
✔ Sometimes a small amount of picture distortion
may appear. This is not a malfunction.
✔ Clean the disc.
✔ TV has a colour system standard. If the disc’s or
DVD system’s colour system is different than
your TV’s colour system, the picture may be
distorted or colourless.
✔ The aspect ratio is fixed on the DVD disc.
✔ Depending on the TV, it may not be possible to
change the aspect ratio.
✔ Adjust the volume.
✔ Check that the speakers are connected
correctly.
✔ Replace the speaker cables.
✔ The system is in pause, slow motion or fast
forward/reverse mode, press ÉÅ (or ÉÅ on
the remote) to resume normal play mode.
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