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WARNING
Under no circumstances should you try to repair the system yourself, as this will
invalidate the warranty. Do not open the system as there is a risk of electric shock.
If a fault occurs, first check the points listed below before taking the system for repair. If
you are unable to remedy a problem by following these hints, consult your dealer or
Philips for help.
Problem
Solution
Troubleshooting
No power.
“NO DISC” is displayed.
No picture.
Distorted or poor picture.
The aspect ratio of the screen cannot be
changed even though you have set the TV
shape.
The DVD player does not start playback.
The DVD player does not respond when
buttons are pressed.
✔ Check if the AC power cord is properly
connected.
✔ Check if the disc is inserted upside down.
✔ Wait until the moisture condensed at the lens
has cleared.
✔ Replace or clean the disc, see “Maintenance”.
✔ Use a readable disc or correctly recorded format
MP3-CD.
✔ Select the appropriate video input mode on the
TV set.
✔ Check if the TV set is switched on.
✔ Check the video connection.
✔ Check if the system is securely connected.
✔ Sometimes a slight picture distortion may appear.
This is not a malfunction.
✔ Clean the disc.
✔ Connect the system to the S-video input of your
TV set.
✔ The aspect ratio is fixed on the DVD disc.
✔ The aspect ratio may not be changed for some
TV systems.
✔ Insert a readable disc.
✔ Check the disc type, color system and region
code.
✔ Clean the disc.
✔ Place the disc with the playback side down.
✔ Press SYSTEM MENU to turn off the setup
menu.
✔ Cancel the parental control rating function or
change the rating level.
✔ Moisture has condensed inside the system.
Remove the disc and leave the system turned on
for about an hour.
✔ Disconnect the power plug from the jack, and
insert again.
pg001-pg041_MCD395-Eng 2010.4.2, 12:4738