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38 BEFORE REQUESTING SERVICE
Audible ‘clicks’ from player’s internal During operation the relais of the player may be switched, resulting in
an audible ‘click’. This is not a malfunction.
Player does not respond to all operating
Commands during playback Operations are not permitted by the disc. Refer to the instructions in
the disc inlay.
Disturbance problems (like howling noises)
during playback Ground the system. See ‘System grounding’.
Cleaning discs
Some problems occur because the disc inside the player is dirty. To
avoid these problems clean your discs regularly, in the following way:
● When a disc becomes dirty, clean it with a cleaning cloth. Wipe the
disc from the center to the edge.
Caution: Do not use solvents such as benzine, thinner,
commercially available cleaners, or anti-static sprays intended
for analogue discs.
Diagnostic program
If the player still does not function properly, you can start the player's
Diagnostic Program.
You can operate the Diagnosis Program by following the step-by-step
instructions below.
Instructions
1 Switch the player OFF with the ON/OFF key.
2 Press the OPEN/CLOSE and ; keys simultaneously and keep them
pressed while you turn the player ON.
➤ On the display, the message
BUSY will appear together with a
counter that counts down as the test is running, reaching zero at
the end of the test.
➤ After a few minutes, the message on the local display will
change from
BUSY to ERROR or to PASS.
➤ If the message
ERROR appears on the display, there is apparently
a failure in your player and it should be repaired.
3 Consult your dealer or the Philips Customer Care Center for the
nearest Service Repair Shop in your country. The telephone number
is given in your warranty booklet.
4 If the message
PASS appears on the display, there is apparently no
failure in your player. In this case the failure could be caused by
incorrect interpretation of the operating instructions, the use of a
wrong disc, or the fact that your player is incorrectly connected. In
this case, you should consult your dealer or the Philips Customer
Care Center for further assistance in solving the problem.
5 If the problem persists, return to point 3 of this instruction to find
the nearest repair shop.
6 Switch the player OFF with the ON/OFF key to exit from the
diagnostic program.
01_SACD1000_USA_23811_D1 11-12-2000 16:14 Pagina 38