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The device I want to operate does not respond and
the device mode indicator (TV, STB, DVD, etc.) at the
bottom left of the display does not flash when I press
a key.
Battery level too low.
• Replace the old batteries with three new AA batteries.
We recommend Philips Alkaline batteries.
The device I want to operate does not respond but the
device mode indicator (TV, STB, DVD, etc.) at the
bottom left of the display does flash when I press a key.
• Point the remote control at the device and make sure that
there are no obstructions between the remote control
and the device.
The remote control does not respond to all key
commands.
Not all key functions are available in the database of the
remote control.
• Try copying key functions from the original remote
control. For this, refer to chapter 4.6 ‘Learning key
functions’.
The volume and mute keys are not working properly.
When setting up the remote control for a device (adding a
device), the remote control automatically copies the volume
and mute keys as follows:
– Video devices (DVD,VCR, DVDR, etc.) use the volume
and mute keys of the TV;
– Audio devices (CD, DMR, tuner, etc.) use the volume and
mute keys of the amplifier / receiver.
If the remote control was not set up for TV, amplifier and / or
reciver, the volume and mute keys will not work.To activate
the keys:
• Set up the remote control for TV, amplifier and / or
receiver. For this, refer to chapter 4.2 ‘Devices - Adding
devices’.
Or:
• Try copying the volume and mute keys from another
device. For this, refer to chapter 4.5 ‘Advanced options -
Punch through’.
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Frequently asked questions