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Troubleshooting
Incorrect operations are often mistaken for trouble and malfunctions. If you think that there is
something wrong with this component, check the points below. Sometimes the trouble may lie in
another component. Investigate the other components and electrical appliances being used. If the
trouble cannot be rectified even after exercising the checks listed below, ask your nearest Pioneer
authorized service center or your dealer to carry out repair work.
Problem
The power does not turn on.
No sound is output when a
function is selected.
No image is output when
watching discs.
No sound from surround or
center speakers.
Can’t operate the remote
control.
Timer indicator is blinking and
the unit will not switch on.
Remedy
• Connect the power plug to the wall outlet.
• Disconnect the power plug from the outlet, and insert again.
• Make sure there are no loose strands of speaker wire touching
the rear panel. This could cause the unit to shut off automatically.
• If you’re using the line input, make sure the component is
connected correctly (refer to the Setup Guide).
• Press MUTE on the remote control to turn muting off.
• Adjust the MASTER VOLUME.
• Make sure the TV is connected correctly (refer to the Setup
Guide).
• Refer to Setting the relative volume level of each channel on
page 41 to check the speaker levels.
• Check that you haven’t selected the STEREO sound mode (see
Listening to multi-channel playback on page 44).
• Connect the speakers properly (refer to the Setup Guide).
• Replace the batteries (refer to the Setup Guide).
• Operate within 23 feet ( 7 m), 30° of the remote sensor on the
front panel (refer to the Setup Guide).
• Remove any obstacles or operate from another position.
• Avoid exposing the remote sensor on the front panel to direct
light.
• Unplug the unit for one minute then plug it back in and switch
the unit on.
• Make sure the fan at the rear of the unit is not being blocked.
• Check that the speakers are connected correctly.
• Make sure the voltage of the mains power source is correct for
the model.
• If the problem persists, take it to your nearest Pioneer
authorized service center or your dealer for servicing.
General
• If the unit does not operate normally due to external effects such as static electricity disconnect
the power plug from the outlet and insert again to return to normal operating conditions.