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Troubleshooting
No power
• Make sure AC power switch is ON, DC power button is ON (Green LED)
• Make sure AC power cord is securely connected to the AC socket
• Plug another electrical device (like a radio) to the power outlet to verify that the outlet is
supplying the proper voltage
System is “Locked” or Not Responding:
• In the unlikely occurrence, press the “Up” key + AC power on to reset the monitor.
Parental Control password is “LOST”:
• In the unlikely occurrence, press the “Up” key + AC power on to reset the password.
AUDIO Interconnection Issues:
• On AV1, AV2, and AV3; SVHS and Composite share the same Audio source.
Power is ON but no screen image
• Make sure the video cable supplied with the PDP display is tightly secured to the video
output port on the back of the computer. If the other end of the video cable is not
attached firmly to the PDP display, tightly secure it to the PDP display
• Adjust brightness and contrast
• If you are using a Macintosh older than G3, you must use a Macintosh adapter
• Check Source settings
Wrong or abnormal colors
• If a color (red, green, or blue) is missing, check the video cable to make sure it is
securely connected. Loose or broken pins in the cable connector could cause an
improper connection
• Connect the PDP display to another computer
Control buttons do not work
• Press only one button at a time
Static appears on screen
• Check your antenna connection
• Check TV / CATV selection
No sound
• Check your audio connection
• Press MUTE on the remote control again, so that MUTE disappears from the screen
• Check your audio settings, your TV audio may be set to SAP or minimum
• Press the Volume + (Up) key on your remote control
Make sure that headphones are not connected
Remote Control does not work
• Make sure batteries are inserted correctly
• Batteries could be weak