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Most problems you encounter with your TV can be corrected by consulting the following troubleshooting list.
TV Problems
TV won’t turn on
• Make sure the TV is plugged in.
• Check the wall receptacle (or extension cord) to make sure it is “live” by plugging in something else.
• Something might be wrong with your remote control. Press the
POWER button on the front of the TV. If the TV turns on, check the remote
control.
• The Child Lock may be set. Go to page 29 for more information.
Buttons don’t work
• The Child Lock may be set. Go to page 29 for more information.
TV turns off unexpectedly
• Sleep timer might have been activated. Go to page 23 for instructions.
• Off-Timer might have been activated. Go to page 21 for instructions.
• Electronic protection circuit may have been activated because of a power surge. If this happens frequently, the voltage in your house may
be abnormally high or low.
Blank screen
• You may be on an inactive channel. Try another channel.
• Make sure components connected to the TV are turned on.
No sound, picture okay
• Maybe the sound is muted. Try pressing the volume up button to restore sound.
• If using S-Video or Y, Pb, Pr, remember to also connect the component’s left and right audio output jacks to the TV’s AUDIO jacks.
Can’t select certain channel
• Channel may be blocked or not approved through Parental Controls.
• If using a VCR, check to make sure the TV/VCR button on the VCR is in the correct mode (press the TV/VCR button on your VCR).
Noisy stereo reception
• May be a weak station. Press MTS on the remote and choose Mono (instructions on page 33).
No picture, no sound but TV is on
• Maybe the signal type is set wrong. Go to page 12 for more instructions.
• You may have the wrong video input channel selected. Go to the INPUT button description on page 10.
Sound okay, picture poor
• Check antenna connections. Make sure all of the cables are firmly connected to the jacks.
• Try adjusting sharpness to improve weak signals. Go to page 17 for more instructions.
Black box appears on the screen
• Closed caption might be on. Check CC in the Preferences menu. Go to page 22 for more instructions.
The Remote Control Doesn’t Work
• Something might be between the remote and the remote sensor on the component. Make sure there is a clear path.
• Maybe batteries in the remote are weak, dead or installed incorrectly. Put new batteries in the remote.
Problems with Parental Controls
Can’t select a certain channel
• The channel may be blocked or not approved through Parental Controls.
The rating limits don’t work
• You must activate the settings. Go to the MAIN MENU (press MENU on your remote), select Par. (Parental) Control in the Preferences
menu. Enter your password and turn on Master Enable (Go to page 28 for instructions).
I don’t remember my password and I want to unlock the TV
• If you forget your password you can reset it. Simultaneously press the VOL+ on the remote and the CH+ button on the front of the TV. The
display will appear for you to enter your new password.
The Parental Controls won’t let me watch a program even though it’s not rated as violent.
• Maybe the movie was given an NR (Not Rated) status. Check to see if BLOCK NO RATING is turned on in the Par. (Parental) Control menu.
Go to page 26 for more instructions.
Troubleshooting