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Chapter 4 41
Other Information
Problems with TV Viewing
• If you see gray or black bars on the screen, you can change your screen format by using the right and left arrow
buttons on the remote. Broadcasters send content in different formats (4:3, 16:9 etc.). You can press the right
and left arrow buttons on the remote to change the TV’s screen format. Some format choices are not available in
certain situations. In that case, you might see the message, “Function not available”.
There is also a format setting in the menu system. Go to the Setup Menu and choose Format.
How do I replace my remote
• If you need to replace your remote, call 1-800-338-0376. A shipping and handling fee will be charged upon
ordering, and the appropriate sales tax. Have your Visa, MasterCard or Discover Card ready. Your remote part
number is R130A1.