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26 Chapter 5
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Other Information
Can’t select certain channel
• Channel may be blocked or not approved through the V-Chip.
• If using a VCR, check to make sure the TV/VCR button on the VCR is in the correct mode (press the TV/VCR
button on your VCR).
Noisy stereo reception
• May be a weak station. Access the SOUND menu, highlight Sound Type and then choose Mono.
No picture/blue screen, no sound but TV is on
• Maybe the signal type is set wrong. Go to page 23 for detailed instructions.
• The channel might be blank — change channels.
• If you’re watching your VCR and it’s connected with coaxial cable to the TV ANT jack, tune the TV to
channel 3 or 4 (whichever channel is selected on the 3/4 switch on the back of your VCR). Also check to
make sure the TV/VCR button on the VCR is in the correct mode (press the TV/VCR button on your VCR).
Sound okay, picture poor
• Check antenna connections. Make sure all of the cables are firmly connected to the jacks.
•Try adjusting sharpness function to improve weak signals. Go to page 23 for more instructions.
Black box appears on the screen
• Closed-captioning might be on. Check Closed Caption in the Setup menu. Go to page 23 for more
instructions.
PASSWORD menu appears
• KidPass option is activated and you try to reset the time.
•You turn the TV on after KidPass shut off the TV.
The Remote Control Doesn’t Work
• Something might be between the remote and the remote sensor on the component. Make sure there is a
clear path.
• Maybe the remote isn’t aimed directly at the component (TV or VCR) that you’re trying to operate.
• Maybe remote is not in TV Mode. Press the TV button so remote will control TV.
• Maybe batteries in remote are weak, dead, or installed incorrectly. Put new batteries in the remote. (Note,
if you remove the batteries, you may have to reprogram the remote to operate other components.)
•You might need to reset the remote: remove batteries and press the number 1 button for at least 60
seconds. Release the 1 button, replace the batteries, and (if necessary) program the remote again.
Problems with V-Chip/Parental Controls
The rating limits don’t work
•You must lock the settings. Go to the MAIN MENU (press MENU on your remote), select Parental Control,
select V-Chip active.
I don’t remember my password and I want to unlock the TV
• If you forget your password, press the MENU button, then select Parental Control (the password entry
screen appears). Simultaneously press and hold VOL < on the television and CLEAR on the remote for
approximately 5 seconds. Parental Controls unlock and the PASSWORD menu appears so you can enter a
new password.