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7. USING YOUR SET TOP BOX
7-14 TROUBLESHOOTING
Error Code Origin of Error User Action
1, 2 or 3 flashes Reception error
Acknowledge the message by pressing any key on the
remote control. If necessary, repeat your request.
4, 5 or 6 flashes Flow validity errors
Acknowledge the message by pressing any key on the
remote control. If necessary, repeat your request.
7 or 8 flashes Local errors
Acknowledge the message by pressing any key on the
remote control. If necessary, repeat your request.
9, 10, 11 or 12
flashes
Various errors
Acknowledge the message by pressing any key on the
remote control. If necessary, repeat your request.
14, 15, 16 or 17
flashes
Defective Set Top Box Contact your retailer for replacement.
The remote control has no effect on the Set Top Box
Point the remote control towards the terminal.
Check the state and polarity of the batteries.
The red front panel LED remains on Switch terminal from standby to on
.
A black screen or an error message is displayed Perform a new auto tune.
Bad reception with a portable antenna Move the antenna away from the Set Top Box.