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TROUBLESHOOTING
Chapter Five
Problem Possible Solution
Poor picture. Try another channel.
Adjust the antenna.
Check all wire connections.
Poor sound quality. Try another channel.
Adjust the antenna.
No picture or sound. Try another channel.
Press the
TV/VIDEO button.
Make sure the TV is plugged in.
Check the antenna connections.
Make sure the MUTE button is off.
No color, wrong colors or tints. Make sure the program is broadcast in color.
Adjust the picture settings.
Picture rolls vertically. Adjust the antenna.
Check all wire connections.
If you are using a VCR, check the tracking.
The TV operates erratically. Unplug the TV for 30 seconds, then try
operating it again.
Your remote control does not Make sure the remote has batteries.
operate your TV. Check that the “+” and “-” ends of the batteries
are inserted correctly.
Check that the batteries are drained.
The TV won’t turn on. Make sure the wall outlet is working.
Make sure the TV is plugged in.
Make sure the remote has batteries.
If the TV seems to have a problem, first try this list of possible problems and solutions.
If none of these troubleshooting tips apply, then call your nearest Samsung authorized
service center.
Identifying Problems
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