Samsung PN51F4500AF Flat Panel Television User Manual


  Open as PDF
of 157
 
If Your TV Fails to Connect to the Internet
IfyourTVfailstoconnecttotheInternet,readtheinformationbelowandviewthe
troubleshootingguideonthefollowingpages.
YourTVmaynotbeabletoconnecttotheInternetbecauseyourISPhaspermanently
registeredtheMACaddress(auniqueidentifyingnumber)ofyourPCormodem,whichit
thenauthenticateseachtimeyouconnecttotheInternetasawayofpreventingunauthorized
access.AsyourTVhasadifferentMACaddress,yourISPcannotauthenticateitsMAC
address,andyourTVcannotconnect.
Toresolvethisproblem,askyourISPabouttheproceduresrequiredtoconnectdevicesother
thanaPC(suchasyourTV)totheInternet.
IfyourInternetserviceproviderrequiresanIDorpasswordtoconnecttotheInternet,your
TVmaynotbeabletoconnecttotheInternet.Ifthisisthecase,youmustenteryourIDor
passwordwhenconnectingtotheInternet.
Theinternetconnectionmayfailbecauseofafirewallproblem.Ifthisisthecase,contactyour
Internetserviceprovider.
IfyoucannotconnecttotheInternetevenafteryouhavefollowedtheproceduresofyour
Internetserviceprovider,pleasecontactSamsungElectronics.
English
◀ ▶
 previous next