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There is something
wrong with the TV.
Try this!
Unable to find a
Channel
Run Setup (System > Setup) or Auto Program (Broadcasting > Auto Program).
The TV image does not
look as good as it did
in the store.
Store displays are all tuned to digital, HD (high definition) channels.
If you have an analog cable/set top box, upgrade to a digital set top box. Use
HDMI or Component cables to deliver HD (high definition) picture quality.
Many HD channels are upscaled from SD (Standard Definition) content. Look for a
channel that is broadcasting true HD content.
Cable/Satellite Subscribers: Try HD channels from the channel lineup.
Air/Cable Antenna Connection: Try HD channels after performing the Auto
Program operation.
Adjust the cable/satellite box's video output resolution to 1080i or 720p.
The picture is distorted.
The compression of video content may cause picture distortions, especially in fast
moving pictures such as sports and action movies.
A weak or bad quality signal can cause picture distortions. This is not an issue
with the TV.
Mobile phones used close to the TV (within 1m) may cause noise in analog and
digital channels.
The color is wrong or
missing.
If you’re using a Component connection, make sure that the component cables are
connected to the correct jacks. Incorrect or loose connections may cause color
problems or a blank screen.
The color is poor or
the picture is not bright
enough.
Navigate to Picture and adjust Picture Mode, Brightness, Sharpness, Color, and
other picture adjustment settings.
See if Energy Saving (System > Eco Solution > Energy Saving) has been enabled.
Try resetting the picture. (Picture > Reset Picture)
There is a dotted line
on the edge of the
screen.
If Picture Size is set to Screen Fit, change it to 16:9.
Change the cable/satellite box resolution.
The picture is black
and white.
If you are using AV composite input, connect the video cable (yellow) to the TV's
green component jack.
The color is wrong or
missing.
If you are using a Component connection, make sure that the component cables
are connected to the correct jacks. Incorrect or loose connections may cause
color problems or a blank screen.