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16 Helpful Hints (Problems/Solutions)
Problem Check these Conditions
Try these Solutions
Page No.
TV turns off
automatically.
• Check signal (Cable/Ant.) connection.
• Power surge protection feature.
• Check AC Adaptor and Cord.
• Press POWER key.
• The sleep timer may have been set.
• Unplug TV momentarily.
5
No picture, poor
picture or wavy lines
in picture.
• Check antenna/external equipment connections.
• May be station trouble, NO signal broadcast.
• Brightness or Contrast misadjusted.
• Possible interference from household appliance.
• Adjust antenna.
• Try a different channel.
• Press RESET key or restart channel search.
• Turn off Mixer, Drill, Blender, etc.
6, 11
No sound, poor.
No sound on some
channels.
• May be station trouble.
• May be MUTE function is on.
• Check Audio/Video connections.
• Try a different channel.
• Adjust volume.
8~9, 11
Picture too Bright or
too Dark.
• Check backlight (power energy saving) settings. • Select Set-up Menu to set Back Light option
to Middle setting.
13
Cannot display picture
on a full screen.
• Check if Aspect Ratio setting is 16:9. • Select Set-up Menu to set Aspect Ratio option
to 4:3 normal setting.
13
No Captioning. • Check if station is broadcasting a Closed-Caption
signal. Select another channel.
• Press CAPTION key to select Captioning. 13
Poor Color or
no color.
• Check if program is in color.
• Check antenna/external equipment connections.
• Color or Tint misadjusted.
• May be station trouble.
• Try a different channel.
• Adjust antenna.
• Press RESET key to restart channel search.
11
Blue Screen with
Video1, Video2, or
Component3
displayed.
• Check Audio/Video connections.
• Check external equipment connections.
• Check external equipment setting.
• Check DVD setting.
• Press INPUT key.
• Switch on external equipment.
• Set external equipment output connections to
match input connections.
8 ~ 10
No TV Stereo or
SAP Sound.
• Check if station is broadcasting a true MTS stereo
signal or a SAP signal.
• Select Sound Menu to select Stereo or SAP
from Audio option.
12
Cannot select or scan
some channels.
• Channel may be removed from memory.
• Check antenna connections.
• V-Guide is set to block programming.
• Select CH. Scan Memory and manually add
channels or start CH. (channel) search.
• Turn V-Guide to OFF or press RESET key to
clear all settings.
12
14~15
Remote Control will
not work TV.
• Check batteries; see if TV is plugged in. • Check external equipment.
• Replace batteries.
•
Aim remote control at front of TV.
10
Menu words seem
misspelled.
• Maybe a different language is selected. • Reselect menu language choice using the on-
screen menu.
13
Cabinet makes
popping sound.
• This is a normal condition during warm-
up and cool down of the plastic cabinet
parts.
Helpful Hints (Problems/Solutions)
Before calling for assistance, please check the condition that most closely resembles your problem in the following
chart, then try the solutions for that condition. Visit our Web site at
www.sanyoctv.com or call toll free
1-800-877-5032.