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HELPFUL HINTS - Problems / Solutions
If you are having problems with your HDTV, check this
trouble shooting chart to find one or more possible
solutions.
Before returning your HDTV, please visit our
website at http://ca.sanyo.com or call us toll free at
1.800.263.2244. We can Help!
Problem: Check these Conditions: Try these Solutions: Page No.
No picture, sound
(Digital Picture)
Check the antenna / external
connections.
There may be a station trouble, no
signal broadcast.
MUTE function may be turned ON.
Adjust antenna.
Try a different channel.
Execute Channel Scan in the
CHANNEL menu. (Set Signal Type
to All)
Adjust Volume.
7, 11,
15 - 16
No Caption
Check if station is broadcasting a
Closed - Caption signal.
Select another channel.
Press the CAPTION button to
select captioning mode.
9, 23
Cannot display picture
on a full screen
Press the PIX SHAPE button on the
remote control to change settings.
9, 21
Poor Picture/ Sound
(watching Analog)
Check if the program is in color.
Check the antenna / external
connections.
Color or Tint may be misadjusted.
There may be a station trouble.
MUTE function may be turned ON.
Try a different channel.
Adjust the antenna.
Execute Reset Picture in the
PICTURE menu.
Adjust the Volume and/or Image.
7,9
19 - 20
“No Signal” message
appears on screen
Check the Audio / Video
connections.
Check the external equipment
connections.
Check the external equipment
settings.
Check the antenna connection.
Press the INPUT button on the
remote control.
7 - 13
Pixilation of Digital
image
Press the INFO button and check
signal strength.
Turn antenna, install signal booster.
Install outdoor Digital antenna.
7, 11
Cannot select or scan
some channels
Channel may be removed from
memory.
Check antenna connections.
No digital signal being
broadcasted.
Weak Signal.
Selec Channel List to add
channels or start channel scan in
CHANNEL mode.
Turn antenna, install signal booster.
7, 11,
15 - 18
No Cable channels
above number 13
Check CHANNEL menu, Signal
Source item should set to Cable.
Set Signal Source to Cable, Set
Signal Type to All and execute
Channel Scan to search for Cable
channels in CHANNEL menu.
11, 15
Remote Control will
not operate TV
Check batteries.
Check if the TV is Plugged in.
Replace batteries.
Aim remote control at front of TV.
7, 9
Cabinet makes
popping sound
This is a normal condition during
warm - up and cool down of the
plastic cabinet parts.
No USB Media
message appears on
screen
Check the external equipment
connections.
Check the external equipment
settings.
Press the INPUT button on the
remote control.