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APPENDIX
TROUBLESHOOTING
Before calling your dealer or service center for assistance, check the matters below once again.
1. Make sure you have connected LCD TV to your equipment as described in the section "CONNECTING
LCD TV".
2. Check cable connection. Verify that all external equipment and power cords are properly connected.
3. Verify that all power is switched on.
4. If LCD TV still does not produce an image, re-start the external equipment.
5. If the image still does not appear, unplug LCD TV from the external equipment and check the
external equipment. The problem may be with your graphics controller rather than with LCD TV. (When
you reconnect LCD TV, remember to turn the external equipment and TV off before you power up LCD
TV. Power the equipment back on in order of : LCD TV and external equipment.)
6. If the problem still exists, check the following chart.
Remote
Control does
not work
ƔCheck the batteries.
ƔMake sure nothing is between the Remote Receiver and the Remote Control.
ƔMake sure you are not too far from LCD TV when using Remote Control.
Maximum operating range is 16.4' (5m).
Ɣ Is direct sunlight or strong artificial light shining on LCD TV's Infrared Remote
Receiver? Eliminate the light by closing curtains, pointing the light in a different direction, etc.
No image
ƔCheck the connection between the external equipment and LCD TV.
ƔWhen turning LCD TV on, it takes a few seconds to display the image.
ƔCheck the system that you select is corresponding with the external equipment or the video
equipment.
ƔMake sure the temperature is not out of the Operating Temperature (0°C ~ 40°C).
ƔTurn off power, then turn on again, re-start LCD TV.
No sound
ƔCheck Audio cable connection from Audio input source.
ƔAdjust the Audio source.
ƔPress VOLUME (+) button.
ƔPress MUTE button.
There are tiny
black points
and/or bright
point on the
TV
ƔDark or bright points of light (red, green, or blue) may appear on the screen. This is a characteristic of
the LCD panels, not a malfunction of the LCD TV.
ƔLCD panel is being produced with very high accuracy technology. There is 99.99% or more dot pixel,
but there is also 0.01 % or less of dot pixel lack or dot pixel that is constantly lighted. This is not
defect.
ƔRegarding LCD panel characteristic, it may occur picture remain (look like a mirror) when the screen
is changed if it displays same screen for a long time. Changing the picture or turn-off the power
supply may recover.
ƔStripe pattern (moire, interference stripes) may show up on the screen depend on the reflected
picture.
Abnormal
colour of
image
Ɣ Adjust the value of colour.
Ɣ Select different colour system.
NO POWER
ƔPlug this LCD TV into the AC outlet.
ƔPress ON/STAND-BY button on SIDE Control or on Remote Control to open this LCD TV.
ƔCheck POWER Indicator. If this indicator flashes, LCD TV has any trouble.
Problem: Try these Solutions
WARNING :
High voltages are used to operate this LCD TV. Do not attempt to open the cabinet.
If the problem still persists after following all operating instructions, contact the sales dealer
where you purchased LCD TV or the service center. Give the model number and explain the
difficulty. We will advise you how to obtain service.
LCD-CA9S-A NEW.indd 36 2/06/2008 2:08:43 PM