Scientific Atlanta 50 Universal Remote User Manual


  Open as PDF
of 60
 
56
FORMAL WARRANTY CLAIM
HOW TO MAKE A CLAIM.IntheeventdamagehasoccurredtoProducts,Youmustfollowtheseinstructions:(1)CallMonsterwithintwo(2)monthsafterYoudiscover
aProductDefect(orshouldhavediscoveredit,ifsuchProductDefectwasobvious);(2)Giveadetailedexplanationofhowthedamageoccurred;(3)ObtainaReturn
AuthorizationNumber;(4)ReturntheProducts,shippingprepaidbyYou(toberefundedifYouareentitledtoaremedyundertheScopeofthisLimitedWarranty),to
Monsterforverificationofdamage,alongwithacopyofYouroriginalsalesreceiptsandproofofpurchase(UPClabelorpackingslip)forsuchProducts,thecompleted
claimform,andprintedReturnAuthorizationNumberontheoutsideofthereturnpackage(theclaimformwillincludeinstructionsforreturn).
TELEPHONE NUMBERS.IfyouboughttheproductintheUnitedStates,LatinAmerica,orAsiaPacific,contactMonster,LLC(455ValleyDrive,Brisbane,CA94005)at
1877800-8989.Ifyouboughttheproductanywhereelse,contactMonsterTechnologyInternationalLtd.,BallymaleyBusinessPark,Ennis,Co.Clare,Ireland.Youcan
writeoruseoneofthefollowingtelephonenumbers:Canada866-348-4171,Ireland353656869354,Belgium0800-79201,CzechRepublic800-142471,Denmark8088-2128,
Finland800-112768,France0800-918201,Germany0800-1819388,Greece00800-353-12008,Italy800-871-479,Netherlands0800-0228919,Norway800-10906,Russia810-
800-20051353,Spain900-982-909,Sweden020-792650,UnitedKingdom0800-0569520.
FURTHER PROCEEDINGS. MonsterwilldeterminewhetheraProductDefectexisted.Monstermay,atitsdiscretion,directYoutoobtainarepairestimateataservice
center.Ifarepairestimateisrequired,YouwillbeinstructedonhowtoproperlysubmittheestimateandtheresultinginvoicetoMonsterforpayment.Anyfeesfor
repairsmaybenegotiatedbyMonster.
TIMING. IfYoubringaFormalWarrantyClaimandfullycomplywithalltermsandconditionsofthisLimitedWarranty,MonsterwilluseitsbesteffortstoprovideYou
witharemedywithinthirty(30)daysafterreceiptofYourFormalWarrantyClaim(ifYouresideintheUnitedStates-forty-five(45)daysifYouresideelsewhere),unless
obstaclesoutsideMonster’scontroldelaytheprocess.
Ver.072109–GLOBAL ©2003-2010Monster,LLC
QuickStart_Evolution50_55_2ndGen_US_AR9Ln.indd 56 4/12/10 9:49:07 AM
 previous next