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Appendix
Troubleshooting
Problem Possible Solution
No power• Check if you pressed TV POWER on the remote control unit.
Page 16
If the indicator on the TV does not light up, press POWER on the TV.
Is the AC cord disconnected?
Page 7
Has the power been turned on?
Page 16
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Unit cannot be operated.• External infl uences such as lightning, static electricity, may cause improper
operation. In this case, operate the unit after fi rst turning off the power of the TV or
unplugging the AC cord and replugging it in after 1 or 2 minutes.
•
Remote control unit does not
operate.
•
Is the FUNCTION set correctly? Set it to the TV setting position.
Are batteries inserted with polarity (
e
,
f
) aligned?
Page 8
Are batteries worn out? (Replace with new batteries.)
Are you using it under strong or fl uorescent lighting?
Is a fl uorescent light illuminated near the remote control sensor?
Is "RC Control Lock" selected in "Operation Lock Out"?
Page 31
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Picture is cut off/with sidebar
screen.
• Is the image position correct?
Page 27
Are screen mode adjustments such as picture size made correctly?
Pages 20 and 40
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•
Strange color, light color, or color
misalignment
• Adjust the picture tone.
Pages 23 and 24
Is the room too bright? The picture may look dark in a room that is too bright.
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Power is suddenly turned off.• Is the sleep timer set?
Page 17
Check the power control settings.
Page 25
The unit's internal temperature has increased. Remove any objects blocking vent or
clean.
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•
No sound• Is connection to other components correct?
Pages 11 to 15 and 36
Is the volume too low?
Page 17
Is "Variable" selected in "Output Select"?
Page 30
Have you pressed MUTE on the remote control unit?
Page 17
• Check the audio output of the connected external equipment. Is the volume too
low or muted?
• When external equipment is connected via an HDMI cable, you may need to
confi gure the audio to be output through the HDMI cable.
• When audio is not output from external equipment connected to the INPUT 4 or
INPUT 6 terminal, check the "PC Audio Select" setting.
Page 41
• Even when external equipment is connected using an HDMI-certifi ed cable, an audio
cable connection may be required depending on the type of equipment and the
media being played back. In this case, in addition to connecting an HDMI-certifi ed
cable to the INPUT 6 (HDMI) terminal, connect a Ø 3.5 mm stereo minijack cable to
the AUDIO terminal and set "PC Audio Select" to "Input 6 (HDMI)".
Page 41
• When connecting a PC via an HDMI-certifi ed cable, check the following:
- Is the audio output of the PC confi gured correctly? Check the audio output
settings and output audio format in Sound Properties on the PC.
Only PCM format audio can be output. Compressed audio (with a sampling rate
of 32kHz, 44.1kHz, or 48kHz) and DTS format audio cannot be output.
- Depending on the board, only video signals may be output. In this case, in
addition to connecting an HDMI-certifi ed cable to the INPUT 6 (HDMI) terminal,
connect a Ø 3.5 mm stereo minijack cable to the AUDIO terminal and set "PC
Audio Select" to "Input 6 (HDMI)".
Page 41
• If you are using a DVI-HDMI conversion cable to connect external equipment to the
TV, check the following:
- Is an audio cable connected? The DVI-HDMI conversion cable is for video only.
Connect a Ø 3.5 mm stereo mini jack cable to listen to the audio.
- Is INPUT 6 being used? When the TV is connected to another HDMI terminal, the
audio and video are not output together even if a Ø 3.5 mm stereo minijack cable
is connected to the shared AUDIO terminal for INPUT 4 and INPUT 6.
- Is "Input 4 (PC)" selected in "PC Audio Select"?
Page 41
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