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There is a significant
difference in the output
volume level between
DIGITAL MEDIA PORT
input and TV or other
equipment input
• Adjust “Volume Offset” setting in the “Sound” menu (page 36).
Connection Diagnostic Results
“Connection successful.”does
not appear
Check Connections
• Use a straight cable for the LAN cable.
• Check if the cable is connected firmly.
• Check the connection between the TV and the broadband router.
Check Settings
• Change the IP address for the DNS server (see “Checking the Network
Connection” on page 32) while referring to the following.
–Contact your Internet service provider.
–Specify the IP address of the router if you do not know the DNS of
your Internet service provider.
Home Network
The server cannot be found, a
list cannot be retrieved, and
playback fails
• Once server settings are changed, turn the TV off and on by pressing 1
on the TV.
• Execute “Server Diagnostics” (page 33).
When using a PC as the server
• Check if the PC is turned on. Do not turn off the PC while accessing.
• If security software is installed on the server, be sure to allow
connections from external devices. For details, see the manual supplied
with your security software.
• The load on the PC may be too high or the server application may
become unstable. Try the following:
–Stop the server application and restart it.
–Restart the PC.
–Reduce the number of applications running on the PC.
–Reduce the amount of content.
Changes on the server are not
being applied or displayed
content differs from content
on the server
• Sometimes changes are not applied to displays on the TV even though
content has been added and/or deleted on the server. If this happens, go
back up one level and try opening the folder or server again.
Photo and/or music files do
not appear or icons are not
displayed
Preliminary Check
• Check that the connected device supports DLNA.
• Operations are not guaranteed for all servers. Also, operations differ
depending on the features of the server and the content in question.
• Turn the connected device on.
Check Connections
• Check that the LAN cable and/or mains lead of the server has not
become disconnected.
Check Settings
• Check that the connected device is registered under “Server Display
Settings” (page 33).
• Check that the server is correctly configured.
• Check that the selected equipment is connected to the network and can
be accessed.
• If the “IP Address Settings” in “Network” under “Network Settings” is
set to “DHCP (DNS automatic)” or “DHCP (DNS manual)”, it may take
some time to recognise a device if there is no DHCP server. Execute
“Server Diagnostics” (page 33).
Condition Explanation/Solution