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product, or with technical questions about
the drive or the supplied software. If using
telephone or e-mail support, please have the
following information available:
• Model number: DRU-800A
• Serial number
• Date and place of purchase
• Computer maker and model number
• Computer specifications (CPU speed,
memory size, OS version, etc.)
• Writing software used (version, etc.)
Local technical support is only
available in the specified sales
regions. The customers in these
regions should be provided with a
warranty card for this product. For
contact information, refer to the
warranty card.
Note that technical support
conditions may vary according to
the locality, and that charges
and/or limited service may apply in
some regions.