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Additional Information
The disc tray does not open and “LOCKED”
appears on the front panel display.
, Child Lock is set (page 25).
The disc tray does not open and “TRAY
LOCKED” appears on the front panel
display.
, Contact your Sony dealer or local
authorized Sony service facility.
“Data error” appears on the TV screen
when playing a DATA CD or DATA DVD.
, The MP3 audio track/JPEG image file/
DivX video file you want to play is broken.
, The data is not MPEG-1 Audio Layer III
data.
, The JPEG image file format does not
conform to DCF (page 51).
, The JPEG image file has the extension
“.JPG” or “.JPEG,” but is not in JPEG
format.
, The file you want to play has the extension
“.AVI” or “.DIVX,” but is not in DivX
format, or is in DivX format but does not
conform to a DivX Certified profile.
Self-diagnosis Function
(When letters/numbers appear in the
display)
When the self-diagnosis function is activated
to prevent the player from malfunctioning, a
five-character service number (e.g., C 13 50)
with a combination of a letter and four digits
appears on the screen and the front panel
display. In this case, check the following
table.
First three
characters of
the service
number
Cause and/or corrective
action
C 13 The disc is dirty or recorded
in a format that this player
cannot play (page 7).
,Clean the disc with a
cleaning cloth or check its
format (page 2).
C 31 The disc is not inserted
correctly.
,Re-insert the disc
correctly.
E XX
(xx is a number)
To prevent a malfunction, the
player has performed the
self-diagnosis function.
,Contact your nearest
Sony dealer or local
authorized Sony service
facility and give the 5-
character service number.
Example: E 61 10
C:13:50