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Poor picture
Picture quality not as good
as viewed at the store
• Picture quality depends on the signal content. See Quick Setup Guide
(supplied) to display the best possible picture for that signal.
Broadcast HD formats have
poor quality
• Content and signal quality are regulated by the signal provider. Many HD
channels and content are actually upscaled versions of standard-
definition broadcasts. The picture is affected by the quality of the signal
received, which varies between channel and program.
Double images or ghosts • Check cable/antenna connections.
• Check the antenna location and direction.
Only snow and noise appear
on the screen
• Check if the antenna is broken or bent.
• Check if the antenna has reached the end of its serviceable life. (3-5 years
in normal use, 1-2 years at the seaside.)
Dotted lines or stripes • Keep the TV away from noise sources such as cars, motorcycles, or hair-
dryers.
• If using 300 ohm twin lead, move the excess lead away from the TV or
try using 75 ohm coaxial cable instead.
No color / Dark picture /
Color is not correct / The
picture is too bright
• Adjust the Picture Mode options in the Picture settings (see page 26).
• If you set the Power Saving mode to Low or High, it will enhance the
black level.
Noisy picture • Make sure that the antenna is connected using a 75-ohm coaxial cable
(not supplied).
• Keep the antenna cable away from other connecting cords.
• To avoid TV interference, make sure to use an undamaged antenna cable.
Blurry picture / Poor color • Transporting the TV from a cold to a warm location or a sudden change
in room temperature may cause moisture condensation, resulting in a
blurry picture or poor color. Turn off your TV and wait a few hours
before powering on again.
No sound / Noisy sound
No sound but good picture • Check the volume control.
•Press
MUTING
or
VOL +
so that “Muting” disappears from the screen (page
19).
•Set Speakers to TV Speakers in the Sound settings (see page 27). If
it is set to Audio System, sound is not output from the TV’s speakers
regardless of the TV’s volume control.
• When using HDMI input with Super Audio CD or DVD-Audio,
DIGITAL AUDIO OUT (Optical) may not provide an audio signal.
• When tuned to a digital channel with Alternate Audio, the broadcaster
may not be broadcasting your preferred Alternate Audio language.
Press TOOLS, highlight and select Alternate Audio, and change the
Alternate Audio language (see page 27).
Audio noise • Make sure that the antenna is connected using a 75-ohm coaxial cable
(not supplied).
• Keep the antenna cable away from other connecting cords.
• To avoid TV interference, make sure to use an undamaged antenna cable.
No audio or low audio with
Home Theater System
•Press THEATER for BRAVIA Sync activated Theater System (see page
21).
•Set Speakers to Audio System in the Sound settings (see page 27).
No color / Irregular picture • Verify that the Video/Component 1 Selection (page 35) is set to the
current input type in use. We suggest leaving this setting to Auto.
Condition Explanation/Solution