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BRAVIA Sync
Cannot find connected
BRAVIA Sync HDMI
device
• Make sure that the Control for HDMI is set up on both the TV and the
optional device compatible with BRAVIA Sync (see page 23).
Second A/V receiver is not
listed on the Device List
• Only one A/V receiver may be used with the BRAVIA Sync and
Control for HDMI functions at one time (see page 41).
PC Input
No picture / No signal • Confirm the PC is correctly connected to the TV with either the PC IN
(with an HD15 cable) or with the HDMI IN.
• Ensure the output signal from the PC is one of the formats listed on page
44.
• Turn the PC off. Confirm the PC connection and restart the PC. Plug-and-
play will auto-detect the TV and correctly set up PC timing.
• Verify the PC is not in standby or hibernation mode.
Poor Picture • Adjust the resolution (see page 44).
• Adjust Pitch and Phase.
General
TV screen feels warm • Due to the thin profile of this television, the heat generated by the LCD
panel backlight and supporting electronics will be more noticeable. This
is normal operation and not a cause for concern.
Wide Mode changes
automatically
•The current Wide Mode setting is automatically replaced with the 4:3
Default setting when you change the channel or video input, if 4:3
Default in the Screen settings is set to other than Off. If you want to
lock in Wide Mode selected with WIDE on the remote control, set 4:3
Default to Off in the Screen settings (see page 33).
•Check the Auto Wide option in the Screen settings (see page 33).
Suddenly the picture gets
smaller
• The picture gets smaller during the commercials due to the method in
which the provider broadcasts their content. When HD content channels
switch to SD content (commercials), the picture may be small with a
black border.
• Auto Wide will not expand the picture during these content changes
since the content information is regulated by the channel signal provider.
You can manually change the Wide Mode if you prefer (see page 25).
This setting will remain in effect until you change the channel or input or
manually change the Wide Mode again.
“Black box” on screen • You have selected a text option and no text is available (see page 39). To
turn off this feature, set the CC Display option to Off. If you were
trying to select closed captioning, select CC1 instead of Text1-4.
Condition Explanation/Solution