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Top Page > Troubleshooting > Picture Symptoms: General
Picture Symptoms: General
Picture quality is not as good as viewed at the store.
Dotted lines or stripes appear.
No color./Dark picture./Color is not correct./Picture is too bright.
The screen alternates between dark and bright.
Blurry picture or poor color.
Wide Mode changes automatically.
Suddenly the picture becomes small.
Black box on screen.
Black bands appear at the edges of the screen.
Certain programs on DVD or other digital sources display a loss of detail, especially during
fast-motion or dark scenes.
Picture quality is not as good as viewed at the store.
Picture quality depends on the signal content. See the specifications to display the best
possible picture for that signal.
Dotted lines or stripes appear.
Keep the TV away from noise sources such as cars, motorcycles, or hair-dryers.
If using the 300-ohm twin lead, move the excess lead away from the TV or try using the 75-
ohm coaxial cable (not supplied) instead.
No color./Dark picture./Color is not correct./Picture is too bright.
Press OPTIONS, then select [Picture Adjustments] to make adjustments.
Adjust [Picture Mode] in [Picture Adjustments].
If you set [Power Saving] to [Low] or [High], black level will be enhanced.
If [Presence Sensor] is set to [Moderate], the screen darkens temporarily when the sensor does
not recognize any facial patterns, or the picture turns off after no movement is detected for a
preset time. (For Intelligent Presence Sensor-compatible models only.)
The screen alternates between dark and bright.
If [Presence Sensor] is set to [Moderate], the screen darkens temporarily when the sensor does
not recognize any facial patterns, or the picture turns off after no movement is detected for a
preset time. (For Intelligent Presence Sensor-compatible models only.)
Blurry picture or poor color.
Transporting the TV from a cold to a warm location or a sudden change in room temperature
may cause moisture condensation, resulting in a blurry picture or poor color. Turn off your TV
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