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Top Page > Troubleshooting > Picture Symptoms: 3D
Picture Symptoms: 3D
3D pictures are not displayed. 3D effect is weak.
A 3D Sweep Panorama photo cannot be displayed.
Black bars appear on both sides of the screen when watching 3D pictures.
3D display automatically switches on when 3D signal is detected.
The message [3D signal has been detected] automatically appears when 3D signal is
detected.
3D Glasses do not fit properly.
LED indicator on the 3D Glasses flashes.
You cannot turn the 3D Glasses on.
You cannot charge the 3D Glasses. (Applies only to TDG-BR250/BR200.)
3D pictures are not displayed. 3D effect is weak.
Be sure that there are no obstacles between the 3D Sync Transmitter and the 3D Glasses.
Replace the battery in the 3D Glasses, or charge the battery if the 3D Glasses have a
rechargeable battery.
Be sure that the 3D Glasses are powered on.
If two pictures are displayed side-by-side, press 3D to display the 3D Menu, then press 3D
repeatedly until [Side-by-Side] appears. If two pictures are displayed one above the other,
press 3D to display the 3D Menu, then press 3D repeatedly until [Over-Under] appears.
If the [3D Menu] setting screen appears and 3D pictures are not displayed, turn off the device
that plays 3D content and turn it on again.
Perceived 3D effect may vary from person to person.
3D effect may be less pronounced if ambient temperature is low.
3D effect may be less pronounced and the display color will be shifted if you lie down or tilt your
head.
A 3D Sweep Panorama photo cannot be displayed.
Displaying a 3D Sweep Panorama photo is available only when [Slideshow Effect] is set to
[Simple]. To confirm the setting, press OPTIONS, then select [Playback Method] → [Slideshow
Effect] → [Simple].
Displaying a 3D Sweep Panorama photo via the DLNA-certified media server is not available.
Black bars appear on both sides of the screen when watching 3D pictures.
Black bars appear on both sides of the screen in order to process 3D signals for the simulated
3D display mode or when adjusting the depth of 3D pictures in [3D Depth Adjustment].
3D display automatically switches on when 3D signal is detected.
Set to manually turn the 3D display on or off. Press HOME, then select
→ [Picture &
Display] → [3D Settings] → [Auto 3D] → [Off].
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