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Watching TV
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Troubleshooting
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Top Page > Troubleshooting > One-touch mirroring Symptoms
One-touch mirroring Symptoms
One-touch mirroring does not work./Target device cannot be recognized.
One-touch mirroring does not work./Target device
cannot be recognized.
Make sure that the NFC function of the One-touch mirroring compatible
device is turned on.
For connection with a One-touch mirroring compatible Xperia, the TV
cannot connect with the Xperia when its screen is locked. Release the
screen lock, then touch.
Determine the position of the NFC detection area on the One-touch
mirroring compatible device, then try touching again. For the position of
the NFC detection area, refer to the instruction manual of the compatible
device.
Move the compatible device away from the Touchpad Remote Control,
then try touching again.
If you are using Screen mirroring with another device, turn off Screen
mirroring first and try again.
If your device does not support 5GHz and you set the [Band Setting]
option to [Auto (5GHz Band)], try changing it to [Auto].
Press the HOME button, select
[Inputs] → [Screen mirroring] to open
the standby screen for Screen mirroring, then try again.
Check whether your device supports One-touch mirroring. Even if you
touch an incompatible device, the TV may show some reaction but cannot
start Screen mirroring.
It is necessary to register the Touchpad Remote Control to the TV before
use.
Set the NFC setting of the compatible device to on.
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