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Other Info Other Other InfoSETUP SETUPSETUP
Video
General
Problem Possible Remedies
No picture
(screen not lit), no sound
❏ If your TV does not turn on, and a red light keeps flashing, your TV may
need service. Call your local Sony Service Center.
❏ Make sure the power cord is plugged in.
❏ Press the POWER button on the front of the TV.
❏ Press the TV/VIDEO button to cycle through the connected video sources.
❏ Try another channel; it could be station trouble.
Dark, poor or no
picture (screen lit),
good sound
❏ Adjust the Picture option in the Video Menu (see page 84).
❏ Adjust the Brightness option in the Video Menu (see page 84).
❏ Check the antenna/cable connections.
No color ❏ Adjust the Color option in the Video Menu (see page 84).
Only snow and noise
appear on the screen
❏ Check the antenna/cable connections.
❏ Try another channel; it could be station trouble.
❏ Press ANT to change the input mode (see page 49).
Dotted lines
or stripes
❏ Adjust the antenna.
❏ Move the TV away from noise sources such as cars, neon signs, or hair-
dryers.
Double images or ghosts ❏ Using a highly directional outdoor antenna or a cable may solve the
problem.
“Black box” on screen ❏ You have selected a text option in the Setup Menu and no text is available.
(See page 94 to reset Setup selections.) To turn off this feature, set the
Caption Vision option to Off. If you were trying to select closed captioning,
select CC1 instead of TEXT 1-4.
Bars appear at the
top and bottom of the screen
❏ Some wide-screen programs are filmed in aspect ratios that are greater
than 16:9, such as 2.35:1.
(This is especially common with theatrical
releases). Your TV will show these programs with bars at the top and
bottom of the screen. For more details, check the documentation that came
with your DVD (or contact your program provider).
Problem Possible Remedies
How to reset TV to
factory settings
❏ Turn on the TV. While holding down the RESET button on the remote
control, press the POWER button on the TV. (The TV will turn itself off, then
back on again.) Release the RESET button.
How to restore Video settings
to factory settings
❏ Press the RESET button on the remote control while in the Video Menu (see
page 84).
How to restore Audio
settings to factory settings
❏ Press the RESET button on the remote control while in the Audio Menu (see
page 86).
Cannot cycle through the
other video equipment
connected to the TV
❏ Be sure the Label Video Inputs option is not set to Skip (see page 95).
Cannot operate Menu ❏ If a Menu option appears in gray, this indicates that the TV is in a state in
which the Menu option is not available.
Lost password ❏ In the password screen (see page 91), enter the following master password:
4357. The master password clears your previous password; it cannot be
used to temporarily unblock channels.
AX1X_Digital.book Page 105 Thursday, June 17, 2004 10:05 AM