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Troubleshooting
Check whether the 1 (standby) indicator is flashing in red.
When it is flashing
The self-diagnosis function is activated.
1 Measure how many times the 1 (standby) indicator blinks.
For example, the indicator blinks six times, and stops blinking for three seconds.
2 Press 1 on the TV (top side) to switch it off, disconnect the AC power cord and inform your dealer or
Sony service center of how the indicator flashes (duration and interval).
When it is not flashing
1 Check the items in the tables below.
2 If the problem still persists, have your TV serviced by qualified service personnel.
Picture
Problem Cause/Remedy
No picture (screen is dark) and
no sound
• Check the power cord, antenna, and VCR connection.
• The TV is not turned on. Press
1 on the TV (top side).
• If the 1 (standby) indicator lights up in red, press "/1.
No picture
• The picture off feature is activated. (The (Picture Off/Sleep Timer)
indicator lights up in green.) Press any button except for 2 +/-, "/1, % to
cancel the picture off feature.
No picture or no menu
information from equipment
connected to the video input
jack
• Check that the optional equipment is on and press repeatedly until
the correct input symbol is displayed on the screen.
• Check the connection between the optional equipment and the TV.
Distorted picture
• Check if any connected optional equipment is installed in front of the TV or
beside the TV. When installing optional equipment, leave some space
between the optional equipment and the TV.
• When changing programs or selecting Text, turn off any equipment
connected to the video input jack on the rear of the TV.
• Broadcast signals are too strong. Turn off or disconnect the booster if it is in
use.
Double images or ghosting
• Check antenna/cable connections.
• Check the antenna location and direction. Contact a Sony dealer for advice.
• Broadcast signals are reflected by nearby mountains or building. Use the
fine tuning (“AFT”) function (page 27). Otherwise, use a highly direction
antenna.
• Use of a booster is inappropriate. Turn off or disconnect the booster if it is in
use.
Snowy picture and noisy sound
• The antenna connection is loose or the antenna cable is damaged. Check the
cable and connection on the TV, VCR, and on the wall (page 4).
• Channel presetting is inappropriate or incomplete. Perform “Manual
Program Preset” in the “Channel Setup” menu to preset the channel again
(page 27).
• The antenna type is inappropriate. Check the antenna type (VHF/UHF).
Contact a Sony dealer for advice.
• Adjust the antenna direction. Contact a Sony dealer for advice.
• Signal transmission is low. Try using a booster.
010COV.book Page 32 Friday, September 8, 2006 9:24 AM