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Additional Information
If you continue to experience problems, have your TV serviced by qualified personnel.
Never open the casing yourself.
Troubleshooting
Here are some simple solutions to the problems which may affect the picture and sound.
Problem Solution
No picture (screen is dark) and no
sound.
• Check the aerial connection.
• Plug the TV in and press the button on the front of the TV.
• If the standby indicator is on, press the button on the
remote control.
Poor or no picture (screen is
dark), but good sound.
• Using the menu system, select the “Picture Adjustment” menu
and select “Reset” to return to the factory settings.
No picture or no menu
information from equipment
connected to the scart connector.
• Check that the optional equipment is on and press the
button repeatedly on the remote control until the correct input
symbol is displayed on the screen (see page 19).
Good picture, no sound. • Press the + button on the remote control.
• Check that the headphones are not connected.
No colour on colour programmes. • Using the menu system, select the “Picture Adjustment” menu
and select “Reset” to return to factory settings.
Distorted picture when changing
programmes or selecting teletext.
• Turn off any equipment connected to the scart connector on the
rear of the TV.
Wrong characters appear when
viewing teletext.
• Using the menu system, display the “Language/Country” menu
and select the country in which you are operating the TV set.
For cyrillic languages, we recommend selecting ‘Russia’ if your
own country does not appear in the list.
The TV picture is slanted • Using the menu system, select the “Picture Rotation” option in
the “Detail Set Up” menu to correct the picture slant.
Noisy picture when viewing a TV
channel.
• Using the menu system, select the “Manual Programme Preset”
menu and adjust Fine Tuning (AFT) to obtain a better picture
reception.
• Using the menu system, select the “Noise Reduction” option in
the “Detail Set Up” menu and select “Auto” to reduce the picture
noise.
No unscrambled picture whilst
viewing un unscrambled channel
with a decoder connected through
the scart connector
2/ .
• Using the menu system, display the “Set Up” menu. Then select
the “Detail Set Up” option and set “AV2 Output” to “TV”.
Remote control does not function. • Replace the batteries.
The standby indicator on the
TV flashes.
• Contact your nearest Sony service centre.
S
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