Sony KV-32XBR450 CRT Television User Manual


 
Other Information
55
Troubleshooting
Problem Possible Remedies
No picture
(screen not lit),
no sound
If your TV does not turn on, and a red light keeps flashing, your TV may
need service. Call your local Sony Service Center.
Make sure the power cord is plugged in.
Push the power button on the front of the TV.
Check to see if the TV/VIDEO setting is correct: when watching TV, set to
TV; when watching connected equipment, set to VIDEO 1, 2, 3, 4, 5 or 6, as
appropriate.
Try another channel; it could be station trouble.
Remote control
does not operate
Batteries could be weak. Check the batteries and replace as necessary.
Press TV (FUNCTION) when operating your TV.
Make sure the TVs power cord is connected securely to the wall outlet.
Locate the TV at least 3-4 feet away from fluorescent lights.
Check the orientation of the batteries.
Dark, poor or no
picture (screen lit),
good sound
Adjust the Picture setting in the Video menu (see page 36).
Adjust the Brightness setting in the Video menu (see page 36).
Check antenna/cable connections.
Good picture,
no sound
Press MUTING so that MUTING disappears from the screen (see page 4).
Make sure Speaker is set to ON in the Audio menu (see page 38).
Cannot receive upper
channels (UHF) when
using an antenna
Change Cable to OFF (see page 40).
Use Auto Program in the Channel menu to add receivable channels that are
not presently in memory (see page 40).
No color Adjust the Color settings in the Video menu (see page 36).
Only snow and noise
appear on the screen
Check the antenna/cable connections.
Try another channel (it could be station trouble).
Press ANT to change the input mode (see page 40).
Dotted lines
or stripes
Adjust the antenna.
Move the TV away from noise sources such as cars, neon signs, or hair-
dryers.
TV is fixed to one channel Use Auto Program in the Channel menu to add receivable channels that are
not presently in the TVs memory (see page 40).
Check your Channel Fix settings (see page 40).
Double images or ghosts Use a highly directional outdoor antenna or a cable (if the problem is
caused by reflections from nearby mountains or tall buildings).
Cannot operate menu If the item you want to choose appears in gray, you cannot select it.
Cannot receive any
channels when using
cable TV
Use Auto Program in the Channel menu to add receivable channels that are
not presently in the TVs memory (see page 40).
Check your cable settings.
Make sure Cable is set to ON in the Channel menu (see page 40).