Sony KV-28DS65U CRT Television User Manual


 
36
Troubleshooting
Additional Information
Problem Cause
No picture, no sound. Power off.
TV in standby.
Aerial disconnected.
Poor or no picture (screen is dark), but good sound. Picture preset level adjustment.
No picture on any channel after digital tuning. No digital transmissions in your area.
No digital transmissions from the transmitter you are
currently using.
Weak signal.
Unsuitable aerial.
Some channels are blank. Scrambled/subscription-only channel.
Programme used only for data (no picture or sound).
Programme not being transmitted.
Standby indicator flashing. Digital mode Timer Record active (regular flash).
Fault (irregular flash).
Good picture, no sound. Volume control.
Poor picture quality. Wrong external mode selected on an RGB video source.
No colour on colour programmes. Colour level setting.
Remote contol does not function. Batteries low.
Distorted picture when changing programmes or Inputs from external equipment not switched off.
selecting Teletext.
Cause Solution
Power off. Plug in the TV.
TV in Standby. Press the
button on the front of the TV.
If the
indicator is on, press the
/
button or a
programme number on the remote control.
Aerial disconnected. Check the aerial connection.
Picture level adjustment. Select
on the TV menu system then adjust the
brightness, picture and colour balance levels.
Lift the flap of the remote control and
press
to
return to the preset factory levels.
No digital transmissions in your area. Switch the TV to analogue mode using the
‘Automatically tuning the TV’ section of this instruction
manual then contact a local installer to find out when
digital transmissions start in your area.
No digital transmissions from the Contact a local installer to find out which
transmitter you are currently using transmitter you should be pointing your aerial at.
Unsuitable aerial. Change your aerial to cover the channels used by digital
programmes (Contact a local installer).
Weak signal. Ensure aerial is plugged directly into the TV (not
through other equipment).
Ensure aerial is correctly aligned to transmitter.
Upgrade to a higher gain aerial.
Scrambled/subscription-only channel. Subscribe to pay-per-view broadcaster.
Programme information without picture or sound. See “Skipping programme position” section.
See “Exchanging programme positions” section.
Fault. Do not open the cabinet, refer to qualified person.
Contact your nearest Sony Service Centre.
Volume control. Press the
+ button on the remote control.
If
is displayed on the screen, press the button on
the remote control.
Wrong external mode selected. Press the
button repeatedly on the remote control
until the RGB symbol
is displayed on screen.
Colour level setting. Select
in the TV menu system then adjust the colour
setting.
Lift the flap of the remote control and
press
to
return to the preset factory level.
• If you continue to have these problems, have your TV serviced by qualified personnel.
• Never open the casing yourself.