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If, after reading these operating instructions, you have additional questions related to the use of your Sony
television, please call our Direct Response Center at 1-800-222-SONY (7669) (U.S. residents only) or (416) 499-
SONY (7669) (Canadian residents only).
Cannot gain enough volume
when using a cable box
❏ Increase the volume of the cable box using the cable box’s remote control.
Then press TV (FUNCTION) and adjust the TV’s volume.
Cannot receive channels ❏ Use Auto Program in the Channel menu to add receivable TV channels that
are not presently in TV memory (see page 29).
Unable to select a channel ❏ Use Auto Program in the Channel menu to add receivable TV channels that
are not presently in TV memory (see page 29).
Lost password ❏ In the password screen (see page 30), enter the following master password:
4357. The master password clears your previous password; it cannot be
used to temporarily unblock channels.
Problem Possible Remedies