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Troubleshooting
DVD Troubleshooting
Symptom Remedy
Picture
There is no picture/picture noise
appears.
• Re-connect the connecting cord securely.
• The connecting cords are damaged.
• Check the connection to your TV (page 14) and switch
the input selector on your TV so that the signal from the
player appears on the TV screen.
• The disc is dirty or flawed.
• You have set the player to progressive format (the
PROGRESSIVE indicator lights up in orange) even
though your TV cannot accept the progressive signal. In
this case, set “Progressive” to “Off” (page 48).
• Even if your TV is compatible with progressive format
(480p) signals, the image may be affected when you set
the player to progressive format. In this case, set
“Progressive” to “Off” and the player is set to normal
(interlace) format (page 48).
• COMPONENT VIDEO OUT jack is not used or
“Progressive” of the “SCREEN SETUP” menu is not set
correctly while the PROGRESSIVE indicator lights up in
orange. Check the setting (page 46) and connection
(page 21).
The Playback does not start/buttons
on the remote and unit does not
function.
• Make sure the TV
/ DVD·VIDEO switch is set correctly.
• Select DVD or VIDEO mode correctly with the SELECT
DVD/VIDEO button.
Even though you set the aspect ratio
in “TV Type” of the “SCREEN
SETUP” menu the picture does not
fill the screen.
• The aspect ratio of the disc is fixed on your DVD.
There is no picture from your VCR
connected to the LINE IN jacks.
• The DVD player must be in standby mode to view
pictures from your VCR.
Sound
There is no sound. • Re-connect the connecting cord securely.
• The connecting cord is damaged.
• The player is connected to the wrong input jack on the
amplifier (receiver) (page 15).
• The amplifier (receiver) input is not correctly set.
• The player is in pause mode or in Slow-motion Play mode.
• The player is in fast forward or fast reverse mode.
• If the audio signal does not come through the DIGITAL
AUDIO OUT (COAXIAL) jack, check the audio settings
(page 44).
Sound is noisy. • When playing a CD with DTS sound tracks, noise will
come from the LINE OUT L/R (AUDIO) jacks (page 27)
or DIGITAL AUDIO OUT (COAXIAL) jack.
The sound volume is low. • The sound volume is low on some DVDs. The sound
volume may improve if you set “Audio DRC” to “Wide
Range” (page 45).
continued