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Troubleshooting
DVD Troubleshooting
Symptom Remedy
Picture
There is no picture/picture noise
appears.
• Re-connect the connecting cord securely.
• The connecting cords are damaged.
• Check the connection to your TV (page 13) and switch
the input selector on your TV so that the signal from the
player appears on the TV screen.
• The disc is dirty or flawed.
• If the picture output from your player goes through your
VCR to get to your TV or if you are connected to a
combination TV/VIDEO player, the copy-protection
signal applied to some DVD programs could affect
picture quality. If you still experience problems even
when you connect your player directly to your TV, please
try connecting your player to your TV’s S-VIDEO input
(page64).
• You have set the player to progressive format (the
PROGRESSIVE indicator lights up in orange) even
though your TV cannot accept the progressive signal. In
this case, set “Progressive” to “Off” (page 70).
• Even if your TV is compatible with progressive format
(480p) signals, the image may be affected when you set
the player to progressive format. In this case, set
“Progressive” to “Off” and the player is set to normal
(interlace) format (page 70).
• COMPONENT VIDEO OUT jack is not used or
“Progressive” of the “SCREEN SETUP” menu is not set
correctly while the PROGRESSIVE indicator lights up in
orange. Check the setting (page 68) and connection
(page65).
Even though you set the aspect ratio
in “TV Type” of the “SCREEN
SETUP” menu the picture does not
fill the screen.
• The aspect ratio of the disc is fixed on your DVD.
There is no picture from your VCR
connected to the LINE IN jacks.
• The DVD player must be in standby mode to view
pictures from your VCR.
Sound
There is no sound. • Re-connect the connecting cord securely.
• The connecting cord is damaged.
• The player is connected to the wrong input jack on the
amplifier (receiver) (page 14).
• The amplifier (receiver) input is not correctly set.
• The player is in pause mode or in Slow-motion Play mode.
• The player is in fast forward or fast reverse mode.
• If the audio signal does not come through the DIGITAL
AUDIO OUT (OPTICAL or COAXIAL) jack, check the
audio settings (page66).
Sound is noisy. • When playing a CD with DTS sound tracks, noise will
come from the LINE OUT L/R (AUDIO) jacks (page 37)
or DIGITAL AUDIO OUT (OPTICAL or COAXIAL)
jack.
The sound volume is low. • The sound volume is low on some DVDs. The sound
volume may improve if you set “Audio DRC” to “Wide
Range” (page 67).