3 Press “On/Off” button, then turn the control to the highest setting and wait five to
seven minutes.
4 Put your hand between the folds and you should feel the blanket/mattress pad
warming. Note: Remember, the warming product is not a heating pad.
It will not feel hot to the touch when laid out flat in a normal manner.
Caution: Do not continue the test for more than seven minutes. DO NOT attempt to
make any internal adjustments to this appliance. If you have tried all of the
solutions above and the warming product still doesn’t work, stop using it
immediately, disconnect the power cord and contact our consumer service at the
800 number listed under How to Obtain Warranty Service.
Q What does a flashing light mean on my base unit?
A This remote controlled warming product is designed to notify you in the event that
a problem has been discovered by flashing the light on the base unit. Follow
instructions on the flag tag to reset base unit. First, check the blanket/mattress
pad for visual damage. If no visual damage is found, unplug the system from wall
outlet. Check that the base unit is well connected to the module. Plug the power
cord into the wall outlet. Set the base unit to “On.” If the system still does not
operate after two or three times trying to reset, disconnect the power cord and
contact consumer service at 800-892-7684.
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