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Troubleshooting
If the above methods still cannot solve the problems or the troubles are special, please
contact the local maintenance personnel.
Symptom
Causes
Correction
No sound
1. Disc warped or dirty
2. The unit in mute state
1. Clean the disc
2. Press MUTE button to cancel it.
No image
1. TV not set for proper system
1. Reset AV/TV state of TV
No colour
1.
2.
TV system not right
TV colour not well adjusted
1. Try to change the colour system
2. Reset the TV colour
No disc reading
1. Disc warped or dirty
2. Disc not correctly placed
3. Condensation on laser head
1. Clean the disc
2. Reload a disc with label side facing up
3. Switch on power, unload disc and leave
it for about 1 hour
Temporary
function failure
1. Mal-fabricated disc used
2. Wrong buttons pressed
3. Static leakage into the unit from
outside
1. Wait for 5 to 10 seconds to restore to
normality automatically
2. Operate again
3. Power off for 1 to 2 minutes to power
on again
Image rolling
1. System setup not suitable
for disc
1. Adjust system mode
Not play
1. Condensation on laser head
2. Disc not properly loaded
3. Disc not compatible with the unit
1. Switch on power and wait for 1 to 2 hours
2. Make sure label side of the disc is facing up
3. Confirm whether this unit compatible with
the inserted disc
Sound distortion
1. Too large volume of connected
device
2. Sound field mode not suitable for
disc
1. Adjust the device volume
2. Adjust appropriate sound field
No subtitle
1. No subtitle made in disc
2. The unit subtitle is turned off
1. Disc problem
2. Press Subtitle button to select it
DVD TROUBLESHOOTING
32" HD Ready LCD/DVD TV User Guide 46