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Chapter 9: Appendix
No person, agent, distributor, dealer, or company is
authorized to change, modify or extend the terms of
these warranties in any manner whatsoever. The time
within which an action must be commenced to enforce
any obligation of TAIS arising under this limited
warranty or under any statute, or law of the United
States or any state thereof, is hereby limited to ninety
(90) days from the date you discover or should have
discovered, the defect. This limitation does not apply to
implied warranties arising under the law of any state of
the U.S.A.
THIS LIMITED WARRANTY GIVES YOU SPECIFIC
LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER
RIGHTS WHICH MAY VARY FROM STATE TO
STATE IN THE U.S.A. SOME STATES OF THE U.S.A.
DO NOT ALLOW LIMITATIONS ON THE DURATION
OF AN IMPLIED WARRANTY, WHEN AN ACTION
MAY BE BROUGHT, OR THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES. THEREFORE, THE ABOVE
PROVISIONS MAY NOT APPLY TO YOU UNDER
SUCH CIRCUMSTANCES.
Limited Canadian Warranty for
Toshiba Brand Flat Panel
Televisions
Toshiba of Canada Limited (“TCL”) makes the following
limited warranties to original consumers in Canada.
THESE LIMITED WARRANTIES EXTEND TO THE
ORIGINAL CONSUMER PURCHASER OR ANY
PERSON RECEIVING THIS TOSHIBA BRAND FLAT
PANEL TELEVISION (the “TELEVISION(S)” or
“Television(s)”) AS A GIFT FROM THE ORIGINAL
CONSUMER PURCHASER AND TO NO OTHER
PURCHASER OR TRANSFEREE.
TELEVISIONS PURCHASED IN CANADA, AND
USED ANYWHERE OUTSIDE OF CANADA
INCLUDING, WITHOUT LIMITATION, THE UNITED
STATES AND MEXICO, ARE NOT COVERED BY
THESE WARRANTIES.
TELEVISIONS PURCHASED ANYWHERE OUTSIDE
OF CANADA, INCLUDING, WITHOUT LIMITATION,
THE UNITED STATES AND MEXICO, AND USED IN
CANADA, ARE NOT COVERED BY THESE
WARRANTIES.
Limited One (1) Year Warranty on Parts and Labour
TCL warrants the Television and its parts against
material defects in materials or workmanship that result
in the Television failing for a period of one (1) year after
the date of original retail purchase. DURING THIS
PERIOD, TCL WILL, AT TCL’S OPTION, REPAIR OR
REPLACE A DEFECTIVE PART WITH A NEW OR
RECERTIFIED PART WITHOUT CHARGE TO YOU
FOR PARTS OR LABOUR.
Rental Units
The warranty for Television rental units begins with the
date of first rental or thirty (30) days from the date of
shipment to the rental firm, whichever comes first.
Your Responsibility
Read the owner’s manual thoroughly before operating
this LCD Television. Complete and mail the enclosed
product registration card or register your LCD
Television online at http://support.toshiba.ca/warranty/.
Registration of your LCD Television will enable TCL to
contact you in the unlikely event of a product safety
notice. Failure to complete the product registration does
not diminish your warranty rights.
THE ABOVE WARRANTIES ARE SUBJECT TO THE
FOLLOWING CONDITIONS:
(1) You must provide your bill of sale or other proof of
purchase.
(2) All warranty servicing of this Television must be
performed by a Toshiba Authorized Service Provider
(ASP).
(3) The warranties from TCL are effective only if the
Television is (i) purchased as new and unopened
from TCL or from TCL’s authorized distributors,
dealers or resellers (“ADR’s”) and (ii) located/
operated in Canada.
(4) Removal and reinstallation of product that is
mounted in such a manner as to impede normal
service is not covered under these warranties. This
includes wall mounts, custom cabinets and other
installation methods that do not provide for direct
and immediate access to the product for service
purposes. Labour charges for set installation, setup,
adjustment of customer controls, and installation or
repair of antenna systems are not covered by these
warranties. Reception problems caused by
inadequate antenna systems are your responsibility.
(5) Warranties extend only to material defects in
materials or workmanship as limited above, and do
not extend to:
a. Service, repairs or replacement made necessary
by accident, misuse, abuse, moisture, liquids,
dust, dirt, neglect, accident, damage, 24/7
applications, improper installation, improper
operation, improper cleaning, improper
maintenance, normal wear and tear, screen burn
or image retention caused by prolonged display of
static images and/or phosphor aging, or any other
external cause or event, act or omission outside
the control of TCL, including fire, theft, acts of
God, alteration, power failures, power surges or
power shortages, lightning, other electrical faults,
or repairs, modifications or replacements by
persons other than those authorized by TCL to
service the Television;
b. Replacement of missing, discarded or lost parts,
the provision of retrofits, or preventive
maintenance;
c. Repair of damage that is cosmetic only or does
not affect the Television functionality, such as
wear and tear, scratches and dents;
d. Service on Toshiba-branded accessory items
(such accessory items may be covered by their
own warranty);
e. Service on third party products or service made
necessary by use of incompatible third party
products;
f. Service made necessary by the simultaneous use
of this Television and connected equipment;
g. Modifications to the Television not approved in
writing by TCL, and service made necessary by
the use or installation of non-Toshiba
modifications to the Television;
h. Service of a Television on which the TOSHIBA
label or logo, rating label or serial number have
been defaced or removed;
i. Damage to the Television caused by failure to
follow the specifications, User manuals or guides
as to usage and/or storage.
j. Firmware updates that are posted to the Toshiba
Support website and can be performed by the end
user via a USB stick or SD card type media.