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Symptom Solution
Power is not turned on. • Be sure the power cord is plugged in.
No sound. • The headphones may be plugged in.
Poor color/tint. • The contrast, color and tint may need to be adjusted.
• If you change the direction of the TV while the TV is on, the picture
may suffer from color shading. If so, turn off the TV and allow about
30 minutes to cool, then turn on the TV again. The picture may
be improved.
Spots appear on • The broadcast signal may be jammed by other electrical sources
the screen. such as cars, motorcycles, electric trains, high tension lines,
neon signs, hair dryers.
Lines appear on • The broadcast signal may be jammed by other TV receivers, personal
the screen. computers, and TV games, as well as interference from radio stations.
Double or triple • Interference may be due to broadcast waves reflected from mountains
images. or buildings.
• Check if the direction of the antenna has changed due to strong wind.
Snowy picture. • The antenna lead may be broken or disconnected.
• Check if the direction of the antenna has changed.
Remote control does • The batteries in the remote control may be exhausted.
not work. • The batteries may be improperly installed.
• Check that there is no obstruction between the remote control and
the remote (infrared) sensor.
• Check that a strong light is shining on the remote (infrared) sensor.
• Check that the main power is not turned off.
The following phenomena are not malfunctions
TROUBLESHOOTING
Before calling service personnel, please check the following chart for a possible cause to the
trouble you are experiencing.
The cabinet clicks. • The clicking is a creaking sound produced when the cabinet expands
or contracts due to changes in the temperature. This will not affect
the picture or sound.
Unevenness in color • If the brightness is set too high, such unevenness in color may occur
sometimes develops depending upon the nature of the picture. The proper color can be
in part of the screen. restored by reducing the contrast.
EN-01-20[29CZ5DE/29CZ6DA/TES]-1 23/9/05, 9:28 AM19