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Chapter 9: Appendix
Limited United States Warranty
for LCD Televisions
Toshiba America Consumer Products, L.L.C. (“TACP”)
makes the following limited warranties to original
consumers in the United States.
THESE LIMITED WARRANTIES EXTEND TO THE
ORIGINAL CONSUMER PURCHASER OR ANY
PERSON RECEIVING THIS LCD TELEVISION
AS A GIFT FROM THE ORIGINAL CONSUMER
PURCHASER AND TO NO OTHER PURCHASER OR
TRANSFEREE. LCD TELEVISIONS PURCHASED IN
THE U.S.A. AND USED ANYWHERE OUTSIDE OF THE
U.S.A., INCLUDING, WITHOUT LIMITATION, CANADA
AND MEXICO, ARE NOT COVERED BY THESE
WARRANTIES. LCD TELEVISIONS PURCHASED
ANYWHERE OUTSIDE OF THE U.S.A., INCLUDING,
WITHOUT LIMITATION, CANADA AND MEXICO, AND
USED IN THE U.S.A., ARE NOT COVERED BY THESE
WARRANTIES.
Limited One (1) Year Warranty on Parts and Labor
TACP WARRANTS THIS LCD TELEVISION AND
ITS PARTS AGAINST DEFECTS IN MATERIALS
OR WORKMANSHIP FOR A PERIOD OF ONE (1)
YEAR FROM THE DATE OF ORIGINAL RETAIL
PURCHASE. DURING THIS PERIOD, TACP WILL, AT
TACP’S SOLE DESCRETION, REPAIR OR REPLACE
A DEFECTIVE PART/PRODUCT WITH A NEW OR
REFURBISHED PART/PRODUCT WITHOUT CHARGE
TO YOU FOR PARTS OR LABOR. ANY PART OR
PRODUCT REPLACED UNDER THIS LIMITED
WARRANTY BECOMES THE PROPERTY OF TACP.
IN SOME CASES, YOU MAY BE RESPONSIBLE FOR
DELIVERING THE PRODUCT TO A SERVICE CENTER.
Rental Units
Warranty period begins on the date of the first rental or
thirty (30) days after the date of shipment to the rental
firm, whichever comes first.
Limited Warranty for Commercial Units
TACP warrants parts and labor for LCD Televisions
that are sold and used for commercial purposes for
a period of ninety (90) days after the date of original
retail purchase. This warranty is void if the product is
exposed to excessive temperature (heat/cold), moisture
as outlined in the product’s specification listed in the
Owner’s manual as well as exposure to excessive
smoke, dust, or other airborne contaminants. All
exclusions outlined in paragraph (4) and (5) under the
“Your Responsibilities” section apply to commercial use.
Your Responsibility
Read the owner’s manual thoroughly before operating
this LCD Television.
Complete and mail the enclosed product registration
card or register your LCD Television online at www.tacp.
toshiba.com/service. Registration of your LCD Television
will enable TACP to contact you in the unlikely event a
safety notification is required under the U.S. Consumer
Product Safety Act. Failure to complete and return
the product registration card does not diminish your
warranty rights.
THE ABOVE WARRANTIES ARE SUBJECT TO THE
FOLLOWING CONDITIONS:
This Limited Warranty is extended only to the original
purchaser and only covers product purchased as new.
(1) A purchase receipt or other proof of the original
purchase date is required for Warranty service.
(2) All warranty servicing of this LCD Television must be
performed by an Authorized TACP Service Station.
(3) The warranties from TACP are effective only if this
LCD Television is purchased and operated in the
U.S.A. or Puerto Rico.
(4) Removal and reinstallation of product that is
mounted in such a manner as to impede normal
service is not covered under these warranties. This
includes wall mounts, custom cabinets and other
installation methods that do not provide for direct
and immediate access to the product for service
purposes. Labor service charges for set installation,
setup, adjustment of customer controls, and
installation or repair of antenna, satellite or cable
systems are not covered by this warranty. Reception
problems caused by inadequate antenna systems,
misaligned satellite dishes or improperly installed
cable drops are your responsibility.
(5) Warranties extend only to defects in materials
or workmanship as limited above, and do not
extend to any LCD Television or parts that have
been lost or discarded by you or to damage to the
LCD Television or parts caused by fires, misuse,
abuse, accident, Acts of God (such as lightning or
fluctuations in electric power), improper installation,
improper maintenance, or use in violation of
instructions furnished by TACP; use or malfunction
through simultaneous use of this LCD Television and
connected equipment; or to units that have been
modified or had the serial number removed, altered,
defaced, or rendered illegible.
(6) Products purchased “AS-IS” or “With known faults,
defects or problems” are not covered by this limited
warranty. Product previously owned or registered by
a consumer and resold is not covered by this limited
warranty.
(7) Product that is refurbished and resold is not covered
under this warranty.
How to Obtain Warranty Service
If, after following all of the operating instructions in this
manual, review the section entitled “Concierge” located
on our Customer Support Web site “www.tacp.toshiba.
com/customersupport“.
If you find that service is needed, follow the instructions
provided on the web site or please contact TACP’s
Consumer Solution Center toll free at 1-800-631-3811.
You must present upon request your original bill of sale or
other proof of purchase including the serial number for in
warranty service.
ALL WARRANTIES IMPLIED BY THE LAW OF ANY
STATE OF THE U.S.A., INCLUDING THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE, ARE
EXPRESSLY LIMITED TO THE DURATION OF THE
LIMITED WARRANTIES SET FORTH ABOVE. WITH
THE EXCEPTION OF ANY WARRANTIES IMPLIED
BY THE LAW OF ANY STATE OF THE U.S.A. AS
HEREBY LIMITED, THE FOREGOING WARRANTY
IS EXCLUSIVE AND IN LIEU OF ALL OTHER
WARRANTIES, GUARANTEES, AGREEMENTS, AND
SIMILAR OBLIGATIONS OF TACP WITH RESPECT