Toshiba 52XV600A Flat Panel Television User Manual


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48
Reference section
Troubleshooting
Before calling a service technician, please check the following
table for a possible cause of the symptom and some solutions.
Symptom and solution
TV will not turn on
•
Make sure the power cord is plugged in, and then press
!
or
1
.
• Theremotecontrolbatteriesmaybedead.
Replace the batteries.
No picture, no sound
• Checktheantennaconnections.
No sound, picture OK
• Thesoundmaybemuted.Press
2
+,
2
–
or
U
.
• Thestationmayhavebroadcastdifculties.
Try another channel.
Poor sound, picture OK
• Thestationmayhavebroadcastdifculties.
Try another channel.
Poor picture, sound OK
• Checktheaerialconnections.
• Thestationmayhavebroadcastdifculties.
Try another channel.
• Adjustthe
PICTURE
menu.
Poor reception of broadcast channels
• Checktheaerialconnections.
• Thestationmayhavebroadcastdifculties.
Try another channel.
• Makesurethe
Colour system
is properly set.
Teletext problems
• Checktheaerialconnections.
Good performance of text depends on a good strong
broadcast signal.
Multiple images
• Thestationmayhavebroadcastdifculties.
Try another channel.
• Aerialreceptionmaybepoor.
Use a high directional outdoor aerial.
• Checkifthedirectionoftheantennahaschanged.
Poor colour or no colour
• Thestationmayhavebroadcastdifculties.
Try another channel.
•
Adjust the
Tint
and/or
Colour
in the
PICTURE
menu.
The remote control does not operate
• Removeallobstructionsbetweentheremotecontroland
the remote control sensor on the TV.
• Theremotecontrolbatteriesmaybedead.
Replace them with new ones.
• CheckthattheTV/REGZA-LINK/DVDswitchonthe
remote control is properly set.
Some pixels on the screen do not light up
•
The LCD display panel is manufactured using an
extremely high level of precision technology, however,
sometimes some pixels on the screen may be missing
picture elements or have luminous spots. This is not a
sign of a malfunction.
The picture brightness varies when you switch the TV on.
• IfyouswitchtheTVonat0°Corbelow,waituntilit
warms up.
The screen’s brightness decreases, flicker occurs,
or some parts of the screen do not light up.
• WhenyourststarttousethisTV,ickeringmayoccur
on the screen. In this case, switch the TV off and then on
again to resolve this issue.
• Thecoldcathodeuorescentlampusedforthebacklight
on this TV has a certain lifespan. When the brightness
ofthescreendecreases,ickeroccursonthescreen,or
some parts of the screen do not light up, it may have
reached the end of its life. Contact a service technician.
No REGZA-LINK operation
• TheREGZA-LINKfeatureisavailableforToshiba
REGZA-LINK compatible devices.
• MakesureHDMIcableswiththeHDMIlogoareused.
• WhenaconnectedREGZA-LINKdevicedoesnotwork
correctly after you have changed device settings, turn off
your TV and unplug the power cord. Then, plug the TV
in and turn on again.
• Ifseveraldevicesareconnected,theREGZA-LINK
feature may not operate properly.
• Readtheowner’smanualfurnishedwiththeconnected
REGZA-LINK device.
Symptom and solution
- digital only -
Poor picture
• Checktheaerialconnections.Makesureitisalignedto
the correct broadcast direction.
• Checkthesignallevelandqualityinthe
DTV Manual
Tuning
menu.
• Ifyouuseanykindofampliertoboostthesignallevel,
check whether it is working correctly, and ask for help
from the aerial installer.
No picture
•
Use the
DTV Manual Tuning
menu to rescan this channel.
• Tryanotherchannel.
• Reduce
RF
ampliergainifconnectedto
RF
booster.
No sound from DIGITAL AUDIO
• Thesoundmaybemuted.Press
2
+,
2
– or
U
.
•
Use the
DTV Manual Tuning
menu to rescan this channel.
• Tryanotherchannel.
Not all channels are available after Auto Tuning
when tuning the TV for the first time.
• Thissymptomiscausedbyunexpectedfrequencyoffset.
• Usethe
DTV Manual Tuning
menu to scan for the
missing channels. Once the TV picks up the signal, all the
transmission parameters will be stored in internal memory.
Cannot lock signal when using Manual Tuning
• Refertothesolutionsfor“Poorpicture”.
No Teletext, no Subtitles
•
Make sure the channel that you are watching carries Teletext/
Subtitles information by checking the on-screen information.
Cannot receive channels after moving the TV
between cities (e.g. from Melbourne to Sydney)
• Refertopage13toresetdata.
Programme Timer does not operate properly.
• Checktheaerialconnections.
• Weaksignalmaycauseinaccuratetimeinformation.
Do not remember PIN
• Pleasecontactyourlocaldealer.
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