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Before Calling Service Personnel
Before calling sotvice personnel, please check the Ibllowmg chart tbr a possible cause el'die prob!cm you arc experiencing. A
minor adjustnmnt on your part may ebminate tile problem and resloro your TV reception.
Problem Checks and Adjustments Page
TV will not turn Oll • Make SUle the power cord is plugged in, tllen pron,, POWER button. 15
• Check battery in the Remote. (Maybe batteries ale "'clcacl'" ) 8
No picture, no sound • Cllcck antenna/cable connections. 5
No sotlnd, picture OK • Maybe sonnd is Illnlcd Try pressing VOLUME li- button 15
• Try anothcr channel. ('Vlaybc station trou/3Iff.t
POt)I" St)Lind, picttlrc OK • Tr) anolber chBililel. ('%,_aybe station trouble or local illh.,rlcreilcc
ftonl appliance,)
Poor picture, snuncl OK • (']lock antenna cLIblL2 Collnocth)ns.
• Try another channel, (Maybe station trouble or local intoilTroncc.)
• Adjust lliCtLire nlCl]LI. 20
Poor reception of broadcast channels • Try another channel.
• Check antetma connections. 5
• It'ttsing VCR. check TViVCR button. 10
No UItF, VHF OK • Make sure TV/CABLE fi.mction is in -TV" mode> 16
Black box appears on the screcn • Captioning may be tnmed on 27
Cannot select a certain chantlet • That channel may be locked OLltwith BLOCK ('11ANN EL function, or 3 I
erased with the ADD/ERASE l\mctinn. 17
Multiple images (gbosts) • Try anotber channel. (Maybe station trouble.I
• Use a highly directional outdoor antenna.
Poor color or no color • Try another channel. (Maybe station trouble or local interference.)
• Adjusl TINT and/or COLOR m the Picturc menu. 20
• If you change the direction of the TV while thc TV is activated, the
picture may suffer fiom color shading. 11'so, turn off the TV and allow
it to cool for about 30 minutes, then turn on the TV again.
The picture should improve.
No stereo or SAP sotmd h-ore an MTS • Check if MTS flmction is properly set. 24
broadcast
The Remote Control does not operate • Check ifTV/CABLE]VCR switch is properly set. 9, 10
• Maybe something was between the Remote and tile renlote sensor.
• Maybe batteries are dead. Try replacing batteries with new oiles. 8
34