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Troubleshooting
Check the following guide for the possible cause of a problem before contacting service.
SYMPTOMS CAUSE POSSIBLE SOLUTIONS
PAGE
Try another channel.
Check picture control adjustments.
Check for source of reception distur-
bance.
Check CABLE connection or VHF/UHF
antenna, reposition or rotate antenna.
Try another channel.
Check picture control adjustments.
Check for source of reception distur-
bance.
Check CABLE connection or VHF/UHF
antenna, reposition or rotate antenna.
Try another channel.
Check CABLE connection or VHF/UHF
antenna, reposition or rotate antenna.
Try another channel.
Check all CABLE connections.
Set the selection to the CABLE
position.
Contact your Cable TV company.
Make sure selection is in the
appropriate position.
Check UHF antenna.
Try another channel.
Check CABLE connection or VHF/UHF
antenna, reposition or rotate antenna.
Check for source of reception distur-
bance.
Check the MUTE button has not been
pressed.
Tune new channel.
Set Sleep Timer to “0”.
Try another channel.
Check CABLE connection of VHF/UHF
antenna, reposition or rotate antenna.
Press the CLOSED CAPTION button
to turn on the closed caption.
TV station experiencing problems.
Picture control is not adjusted.
Possible local interference.
Antenna (CABLE) connector is not
connected or possible local interference.
TV station experiencing problems.
Picture control is not adjusted.
Possible local interference.
Antenna (CABLE) connector is not
connected or possible local interference.
TV station experiencing problems.
Antenna (CABLE) connector is not
connected or possible local interference.
Cable TV channel is scrambled.
CABLE connector is not connected.
TV/CABLE selection is set to the TV
position.
Cable TV service interrupted.
TV/CABLE selection is not set to the
appropriate position.
UHF antenna is not connected.
TV station experiencing problems.
Antenna (CABLE) connector is not
connected or possible local interference.
Possible local interference.
The MUTE button is depressed.
TV station stopped broadcasting.
Sleep timer is set.
TV station experiencing problems or
program tuned is not closed captions.
TV signal is weak.
The CLOSED CAPTION button is not
depressed.
The AC power cord is not connected.
Cassette is not inserted.
The TIMER REC button is depressed.
No power.
Closed caption is not
activated.
TV shuts off.
Poor or no picture.
Poor or no sound.
No reception above
channel 13.
No CATV reception.
Picture wobbles or drifts.
Poor or no color.
Although the power is on, the
unit does not operate.
Connect the AC power cord to the AC
outlet.
Insert a video cassette.
Press the TIMER REC button.
POWER
TV BROADCAST RECEPTION
5
27
34
18
26
37
11,12
18
26
37
11,12
18
11,12
18
12
21
12
21
11
18
11,12
37
19
18
19
18
11,12
20
5S20101A [E]p37-40 12/16/04, 4:28 PM38