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SBFTF10xx-15x
24-Hour Technical Support: 1-800-260-1312 -- International: 00-1-952-941-7600
Troubleshooting
If the media converter fails, isolate and correct the failure by determining the
answers to the following questions and then taking the indicated action:
1. Is the PWR (power) LED illuminated?
NO
• Is the power adapter the proper type of voltage and cycle frequency
for the AC outlet? (See “Power Supply” on page 9.)
• Is the power adapter properly installed in the media converter and in
the outlet?
• Contact Technical Support: US/Canada: 1-800-260-1312,
International: 00-1-952-941-7600.
YES
• Proceed to step 2.
2. Is the TLNK (twisted-pair link) LED illuminated?
NO
• Check the copper cables for proper connection and pin assignment.
• Contact Technical Support: US/Canada: 1-800-260-1312,
International: 00-1-952-941-7600.
YES
• Proceed to step 3.
3. Is the FLNK (fiber-pair link) LED illuminated?
NO
• Check the fiber cables for proper connection.
• Verify that the TX and RX cables are connected to the RX and TX
ports, respectively, on the 100Base-FX device.
• Contact Technical Support: US/Canada: 1-800-260-1312,
International: 00-1-952-941-7600.
YES
• Proceed to step 4.
4. Is the TSPD (twisted-pair speed) LED illuminated?
NO
• Check the copper cables for proper connection.
• Off = The media converter has selected 10Mb/s operation.
• If the speed is not correct, disconnect and reconnect the twisted pair
cable to restart the initialization process.
• Contact Technical Support: US/Canada: 1-800-260-1312,
International: 00-1-952-941-7600.
YES
• On = The media converter has selected 100Mb/s operation.
• If the speed is not correct, disconnect and reconnect the twisted pair
cable to restart the initialization process.
• Contact Technical Support: US/Canada: 1-800-260-1312,
International: 00-1-952-941-7600.
techsupport@transition.com -- Click the “Transition Now” link for a live Web chat.
11
Contact Us
Technical Support
Technical support is available 24 hours a day.
US and Canada: 1-800-260-1312
International: 00-1-952-941-7600
Transition Now
Chat live via the Web with Transition Networks Technical Support.
Log onto www.transition.com and click the Transition Now link.
Web-Based Seminars
Transition Networks provides seminars via live web-based training.
Log onto www.transition.com and click the Learning Center link.
E-Mail
Ask a question anytime by sending an e-mail to our technical support staff.
techsupport@transition.com
Address
Transition Networks
6475 City West Parkway, Minneapolis, MN 55344, USA
telephone: 952-941-7600, toll free: 800-526-9267, fax: 952-941-2322
Declaration of Conformity
Name of Mfg: Transition Networks
6475 City West Parkway, Minneapolis MN 55344 USA
Model: SBFTF10xx-15x Series Media Converters
Part Number(s): SBFTF1011-150, SBFTF1013-150, SBFTF1014-150, SBFTF1015-150,
SBFTF1018-150, SBFTF1029-150, SBFTF1029-151, SBFTF1029-152,
SBFTF1029-153
Regulation: EMC Directive 89/336/EEC
Purpose: To declare that the
SBFTF10xx-15x
to which this declaration refers is
in conformity with the following standards.
EMC-CISPR 22:1985 Class A; EN 55022:1988 Class A; FCC Part 15 subpart B;
22 CFR subpart J
I, the undersigned, hereby declare that the equipment specified above conforms to the above
Directive(s) and Standard(s).
_August 8, 2002_____
Stephen Anderson, Vice-President of Engineering Date