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Troubles Shooting
Please contact ViewSonic service team directly if you have questions, service
needs, or require technical assistance related on the use of your television.
Contact ViewSonic Service Team at:
http://www.ViewSonic.com/support/
Or call our service team:
United States 1-800-688-6688
Canada 1-866-463-4775
Problem
Possible
Solution
No power
z Make sure the power cord is properly connected LCD
TV AC power socket.
z Make sure the AC power cord is properly connected to
the wall outlet.
z Make sure the DC power button is ON (Blue LED)
z Plug another electrical device (like a radio) to the
power outlet to verify that the outlet is supplying the
proper voltage.
No picture
z The TV station may be experiencing problems. Try
another channel.
z The Cable TV signal may be scrambled or encoded.
Please contact your local cable operator.
z Make sure that connection to other components are
correct referring to the user guide.
z Make sure that setup has been done correctly
after connections.
z Make sure the correct input is selected and the input
signal is compatible.
Strange Color, light
color, or color
misalignment
z Ensure that the video cable is securely connected.
z The picture may appear dim in a brightly lit room.
z Adjust brightness, contrast, saturation (color), and tint
referring to the user guide.
z Check the input signal setting.
No sound
z Check your audio connections are properly connected
referring to the user guide.
z The MUTE button may have been pressed, try
pressing this button again.
z Check your audio settings, your TV audio may be set
to minimum.
z Press the Volume + (Up) button on the remote control.
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Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775
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