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The buttons on the remote aren’t working.
• The Red and Yellow colored buttons below the V
button do not work with this television.
• Ensure you are only pressing one button at a time.
• Point the remote directly at the TV when pressing a
button.
• If the base is intalled, the remote must be at or above
the level of the base.
• Replace the remote batteries with new ones. See
Replacing the Batteries on page 11.
The image quality is not good.
• For the best image quality, view high-definition
programs using digital sources. Connect your devices
with HDMI cables.
• If you are using an antenna, the signal strength of the
channel may be low. Ensure your antenna is connected
securely to the TV and move the antenna around the
room or close to a window for the best signal.
The picture is distorted.
• Nearby electrical devices may be interfering with the TV.
Move the TV away from electrical appliances, cars, and
fluorescent lights.
• Ensure all cables are securely attached.
The display image does not cover the entire screen.
• Set the TV image mode so that the picture fills the
screen. Press the WIDE button on the remote until the
screen is filled, and then press OK.
The TV has pixels (dots) that are always dark or always lit.
• Your HDTV is precision-manufactured using an extremely
high level of technology. However, sometimes pixels may
not display correctly. These types of occurrences are
inherent to this type of product and do not constitute a
defective product.
I see “noise” or static on the screen.
• When your TV’s digital capabilities exceed a
digital broadcast signal, the signal is up-converted
(improved) to match your TV’s display capabilities. This
up-converting can sometimes cause irregularities in the
image.
• If you are using an antenna, the signal strength of the
channel may be low. Ensure your antenna is connected
securely to the TV and move the antenna around the
room or close to a window for the best signal.
When I change input source, the volume changes.
• The TV remembers the volume level on each input
source. If the volume level on the new input source is
higher or lower than the level on the source you switch
from, the difference may be noticeable.
• Use the Volume Up/Down buttons on the remote to
adjust the volume.
When I change input source, the display image changes size.
• The TV remembers the viewing mode on each input
source. If the viewing mode on the new input source
differs from the one on the input source you switch from,
the difference may be noticeable.
• See
Changing the Screen Aspect Ratio on page 23.