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VIZIO Remote Control Precautions
The remote control should be kept dry and away
from heat sources. Avoid humidity.
If the Component responds erratically to the
remote control or does not respond at all, check
the batteries. If the batteries are low or exhausted,
replace them with fresh batteries.
When not using the remote control for a long
period of time, remove the batteries.
Do not take the batteries apart, heat them, or throw
them into a fi re.
Do not subject the remote control to undue
physical stress, such as striking or dropping it.
Cleaning the Remote Control
1. Use a soft cloth for cleaning.
2. If the remote control is seriously contaminated,
use a soft cloth moistened with diluted neutral
cleaner to clean the display. Wring water out of
the cloth before cleaning to prevent water from
penetrating into the housing.
Troubleshooting
1. Remote control does not work:
o Point the remote control directly at the
remote sensor on your TV.
o Remove any obstacles between the remote
control and the remote sensor.
o Replace dead batteries with new ones.
o Press the DTV button on the top of the
remote to return to the TV mode.
Maintenance & Troubleshooting
2. The remote control is not working with my
devices.
o Move closer to the device.
o Point the remote control directly at the
remote sensor on your device.
o Remove any obstacles between the remote
control and the remote sensor.
o Replace dead batteries with new ones.
o Make sure you have pressed the correct
device button at the top of the remote.
3. The remote control does not work with my
device even after programming it.
o Set the remote control code correctly. If the
code that is listed fi rst for your device does
not work, try all the codes for your device
in the order in which they are listed in the
supplied Code List.
Telephone & Technical Support
Products are often returned due to a technical
problem rather than a defective product that may
result in unnecessary shipping charges billed
to you. Our trained support personnel can often
resolve the problem over the phone. For more
information on warranty service or repair, after
the warranty period, please contact our Support
Department at the number below. Customer
support and quality service are integral parts of
VIZIO’s commitment to service excellence.
For technical assistance contact our VIZIO
Technical Support Department via email or phone.
Email: techsupport@vizio.com (877) 698-4946
Fax: (949) 585-9563 Hours of operation: Monday -
Friday: 6 am to 9 pm Saturday – Sunday: 8 am to
4 pm Please have your VIZIO model number, and
date of purchase available before you call VIZIO.
VIZIO
39 Tesla
Irvine, CA 92618, USA
Telephone: (949) 428-2525 Fax: 949-585-9514
Web: www.vizio.com
XRU9M OM 2-6-10.indd 12-13XRU9M OM 2-6-10.indd 12-13 2/6/2010 1:51:44 PM2/6/2010 1:51:44 PM