Filter
Top Products
English
TROUBLESHOOTING
Problem
Corrective Action
No picture or the
No
Signal message
appears when a
VGA cable is
connected.
• Make sure the VGA cable is properly
connected to the LED TV’s VGA port.
• Decrease the video resolution setting on the
computer and try again.
• Adjust the display settings.
Picture is cut off
or
appear in a
sidebar
screen.
Press to adjust the Aspect ratio.
Poor image quality
in TV mode (cutoff
picture, snowy
images).
• Check your antenna connection. If
necessary,
rotate the antenna and wait up to ten second
s
for a signal.
• Reduce signal splitters and excessively long
cables.
• Replace poor antenna cables and/or
connectors to improve signal quality.
• Press to adjust the Aspect ratio.
• Adjust the Noise Reduction setting in Picture
menu.
• In HDMI mode, make sure the external device
is compatible with the LED TV.
Wrong, abnormal or
missing colors
• If any colors (red, green or blue) are missing,
check the video cable to make sure it is
securely connected. Loose or broken pins in
the cable connector could cause an improper
connection.
• Adjust the Hue, Saturation and Color
Temperature settings in Picture menu.
• Connect the TV to another computer and
check if the problem is with the computer
screen.
57