6 Frequently asked questions
74
Q: Nothing appears on the screen.
A: Your computer’s power management function automatically blanks
the screen to save power. Press any key to turn the display back on.
If pressing a key does not work, you can restart your computer. If
restarting your computer does not work, contact your dealer or the
technical support center for support.
Q: My printer does not work.
A: Do any the following:
• Make sure that the printer cable is connected to a power outlet
and that it is turned on.
• Make sure that the printer cable is securely connected to the
computer. See “Connecting your printer” on page 37 for
information on how to connect a printer to your computer.
• For additional information concerning the printer, refer to the
printer’s documentation.
Q: No sound comes out from the computer.
A: Check the following:
• The volume may be muted. Under Windows, look for the volume
control icon on the taskbar. If it is crossed-out, click on the icon
and deselect the Mute option. You could also press the volume
control/mute knob on your USB keyboard to toggle from mute to
sound on.
• If headphones, earphones, or external speakers are connected to
the line-out port of your computer, the internal or built-in
speakers are automatically turned off.
Q: System cannot read a diskette, the hard disk, CD or DVD.
A: Check the following:
• Make sure that you are using the correct type of disc or diskette.
See “Disk drives” on page 18.
• Check if the diskette is formatted correctly. If not, format it again.
• Make sure the diskette or CD/DVD is properly inserted in the drive.
• Check if the CD/DVD is clean and is not scratched.
